CAP Mitchell Award Learn to lead Volume 2 Study Guide Graded A+

What is professional in the everyday sense? It is simply someone who is paid for their work What is a professional in a more specific sense? A professional is someone who: 1. Consistently puts the community's interests above their own. 2. A professional is someone who has special skills 3. Professionals hold themselves to an ethical code What is a standard? An established requirement, a principle by which something can be done. What is the most important standard of all? The leaders example What are the standards of NCO's 1. They epitomize the core values 2. They transition into caring for others instead of being cared for 3. Guide, instruct, and mentor 4. Support the leader5. Reward People 6. Correct people 7. Career counsel 8. Keep learning What are the three areas of readiness? Technical readiness Physcial readiness Mental readiness What is servant leadership? Servant leadership is when the leader sees himeself as primarily a servant of the team. What is coaching? Coaching is the process by which leaders try to solve their performance problems and develop people - it is a person-to-person experience. When does someone require coaching? Anytime a leader identifies a need to help someone reach a higher level of effectiveness.What are the elements of successful coaching? Successful coaching is marked by: dialogue Empowerment Action Improvement What is empowerment? Empowerment is when the leader, instead of giving all the answer , allows the coachee to discover the solution on their own. Name the techniques of successful coaching Observation Purpose Dial