Cooperation Correct Answer-two or more people working together to achieve a common goal, result, or work product by doing essentially the same type of work
Collaboration Correct Answer-a group of people working together to achieve a common goal via a process of feedback and iteration
Guidelines for Critical Feedback Correct Answer-Be specific, offer suggestions, avoid personal comments, strive for balance, question your emotions, do not dominate, demonstrate a commitment to the group
Groupthink Correct Answer-Groups that only provide positive feedback
Criteria for judging Team success Correct Answer-1. Successful outcome. (Achieved objectives)
2. Improve team capability over time.
3. Meaningful and satisfying experience
Operational Decisions Correct Answer-support operational, day-to-day activities Managerial Decisions Correct Answer-Support resource allocation and utilization
Strategic Decision Correct Answer-support broad-scope, organizational issues
Structured Decision Correct Answer-processing information in a specified way, following a predetermined process so that you can determine an optimal or "correct" answer
Unstructured Decision Correct Answer-one for which there may be several "correct" answers, the impact of other factors may be unclear - no agreed-on decision making process
A Problem Correct Answer-the perceived difference between what is and what ought to be
Iteration Correct Answer-Track many versions of many documents and other work products
Business Process Correct Answer-a network of activities that generate value by transforming inputs into outputs
Structured Correct Answer-Formally Defined
Standardized
Involves day-day operations Involves Structured managerial decisions/strategy
Dynamic Correct Answer-Flexible
Informal
Adaptive
Involve strategic decisions/Activities
Workgroup Correct Answer-Exist to enable workgroups to fulfill the purpose of a particular group
Enterprise Processes Correct Answer-EP's support an organization and support activities in multiple departments - *Hosptitals
Process Efficiency Correct Answer-Ratio Input - Output
process effectiveness Correct Answer-is a measure of how well a process achieves organizational strategy
Process Improved Correct Answer-Change process structure
change process resources
Change both