Questions And Answers (Verified And
Updated)
Team
A group of individuals engaged in collective work that requires joint effort and generates positive
synergy
All teams are groups
Not all groups are teams
Stages of Team Development
-Forming
-Storming
-Norming
-Performing
Forming
Uncertainty
Storming
Conflict
Norming
Cohesiveness
Performing
Functionality
Types of Teams
-Problem-solving
-Self-managed
-Functional
-Cross-functional
Problem-solving
Brought together to solve a problem
Self-managed
Doesn't have traditional external leader
Functional
People from a similar functional area
Cross-functional
, People from different functional areas
Why did the Pittsburgh Penguins has 20 consecutive losing seasons?
It's important to have good players on your team
Why don't the Yankees win all the time?
You need the right players on your team who can function like a team
Characteristics of effective teams:
-clear unity of purpose
-self-conscious
-clear and demanding goals
-informal, comfortable, relaxed
-extensive participating in discussions
-freedom to express to ideas
-disagreement is viewed as good
-general agreement on decisions
-everyone carries their weight
-frequent constructive criticism
-shared leadership
Team self-leadership
Self-leadership strategies are effective in teams
-balance the "me with the "we"
-not too individualistic or too cohesive
-practice Team-think, avoid group-think
Groupthink
-social pressure against divergent views
-self-censorship of ideas
-illusion of invulnerability
-striving for an illusion of unamity
-illusion of morality
-stereotyped views of enemies
Teamthink
-encourage divergent views
-open expression of ideas
-awareness of limitations
-recognition of individual opinions and uniqueness
-utilization of non-stereotypical views
-recognition of ethical consequences
Nonverbal Communication
-Actual words play relatively small role in communication
-facial expressions, tone of voice, gestures, body movements
Importance of various aspects in communication:
verbal 7%