MPOETC EXAM #10 Questions and Answers

MPOETC EXAM #10 Questions and Answers Crisis - Correct Answer ️️ -A temporary atypical problem situation which the individual(s) involved does not have the immediate resources to resolve.A crisis may require supportive services such as assistance from friends, family, or other services, but usually does not require clinical intervention Exhaustion Crisis - Correct Answer ️️ -When an individual has been coping with a stressful situation and can no longer cope Shock Crisis - Correct Answer ️️ -sudden change or event sets off an emotional reaction Intervention - Correct Answer ️️ -The act of coming or or between, mediates and interfering in so as to hinder or modify the affair of others Displaced Anger - Correct Answer ️️ -venting or anger on or against another individual who is not responsible for your emotional trauma Aggression/Destructive Behavior - Correct Answer ️️ -Toward him/herself or others Attention Seeking - Correct Answer ️️ -Bizarre, abnormal, or unusual behavior done purposely to attract attention Abuse of Alcohol and/or drugs: - Correct Answer ️️ -Aggressive threatening behavior can be a result of the abuse of alcohol or drugs Indicators: - Correct Answer ️️ --Verbal Expression -Physical movement -Decision making Verbal expression: - Correct Answer ️️ --yelling, screaming, cursing -the person may not be able to articulate what has happened or may be completely silent Physical Movement - Correct Answer ️️ -Running around, waving arms, grabbing, hitting, or completely immobilized Undertake whatever reasonable action necessary to prevent injury to ourselves and the victim Decision Making - Correct Answer ️️ -Expecting a crisis victim to make sound and rational decisions may be asking too much -what we are likely to observe is a shifting in behavior, for example asking, "What should I do?" Display Of Confidence - Correct Answer ️️ -The nature of Police's fact finding and report writing has a "blaming element." Therefore, be aware that the person in crisis lack self-confidence and will be sensitive to any display of blame Witnesses - Correct Answer ️️ -Always attempt to obtain more information about situation that will assist in both assessment and problem solving RAPP - Correct Answer ️️ --Recognize -Aware, assess, anticipate, action -Position -Pacify Mediation (Problem Solving) - Correct Answer ️️ -Mediation means to intervene between two or more disputing parties in order to effect a settlement, agreement, or compromise. Officers may be able to assist individuals in solving or dealing with and solving their problems. This will require an understanding of the problem Principles of Mediation: Understand the situation, Manage Emotions (ALS), Identify problems, Vest Parties in Outcome, Solution should come from within parties. Emotionally Disturbed Person (EDP) - Correct Answer ️️ -someone who is confused, anxious, agitated, excited, worried or troubled due to illness, tr