Texas Roadhouse Server Training Questions with well explained answers

What is service with a HEART? - Answer-H - Howdy (greeting 15-45 seconds) E - Engage (Drinks/order 2-3 mins) A - Arrive (apps 6-8 mins, entrees 12-15 mins) R - Respond (Maintenance/Service 13 minutes) T - Thank You (Wrap up 5 minutes) What are the adjectives to associate with each letter in HEART? - Answer-H - Friendly, Energetic, Fun E - Knowledgeable, Passionate, Care/Concern A - Proud, Present, Attentive R - Kind, Courteous, Respectful T - Genuine, Memorable, Grateful What are our made from scratch dressings? - Answer-Ranch, Italian, Thousand Island, Honey Mustard, Bleu Cheese, vinaigrette What are the appetizers? - Answer-Rattlesnakes - 10 Boneless Wings - 8 oz Fried Pickles - 7 oz Killer Ribs - 4 bone Grilled Shrimp - 5 shrimp Chili - Bowl/Cup Cheese Fries Cactus Blossom House/Caesar Salad Combo app - wings, rattlesnake bites, tater skinsWhat is Our Story? - Answer-Hand-Cut Steaks, Fall-Off-The-Bone Ribs, Fresh-Baked Bread, Made-FromScratch Sides and Dressings, Ice-Cold Beers, and Legendary Margaritas What are the sides? - Answer-Steak Fries, Green Beans, Baked Potato, Sweet Potato, Mashed Potato, House/Caesar Dressing, Veggies/Corn, Apple Sauce, Seasoned Rice, Chili What is a Smother? - Answer-Jack Cheese, Onions, Mushrooms, and Gravy What is a load? - Answer-Bacon and Cheese What sauce is served with the cactus blossom? - Answer-Cajun Horseradish What sauce is served with the cheese fries - Answer-Ranch/(Jalapenos if asked) What sauce is served with the tater skins? - Answer-Sour Cream What sauce is served with the Boneless Wings? - Answer-Bleu Cheese