BYU HRM 300 Exam 1 Questions and Answers 100% Pass

BYU HRM 300 Exam 1 Questions and Answers 100% Pass Organizational behavior - Correct Answer ️️ -The systematic study and application of knowledge about how individuals and groups act within the organizations in which they work Organization - Correct Answer ️️ -2+ people united in purpose Organizational culture - Correct Answer ️️ -A system of shared assumptions, values, and artifacts that show people what is appropriate and inappropriate behavior; closely linked to organizational design Three levels of OC - Correct Answer ️️ -Artifacts, values, assumptions Artifacts - Correct Answer ️️ -Symbols of culture in physical and social work environment Assumptions - Correct Answer ️️ -Deeply held beliefs that guide behavior and tell members of an organization how to perceive and think about things. Espoused values - Correct Answer ️️ -What members say they value Enacted values - Correct Answer ️️ -Reflected in the way individuals actually behave Examples of artifacts - Correct Answer ️️ -Mission statements, stories, rituals, rules & policies, physical layout Why does OC matter? - Correct Answer ️️ -An Organization's culture may be one of its strongest assets or its biggest liability OC is an effective control mechanism dictating employee behavior Culture, or shared values within the organization may be related to increased performance Organizations which have a rare and hard to imitate culture may enjoy a competitive advantage Strong culture - Correct Answer ️️ -a consensus on values that drive the company with an intensity that is recognizable even to outsiders How does strong culture facilitate performance? - Correct Answer ️️ -characterized by goal alignment creates high levels of motivation because of shared values provides control without the oppressive effects of bureaucracy Competing Values Framework - Correct Answer ️️ -Clan, Adhocracy, Hierarchy, Market Hierarchy - Correct Answer ️️ -Controlled, structured Leader:coordinator, monitor, organizer Value: efficiency, consistency, timeliness, uniformity Control &Efficiency and capable processes KEY WORD: CONTROL Market - Correct Answer ️️ -Results-oriented, competitive Leader: hard driver, competitor, producer Value: market share, goal achievement, profitability Aggressively competing and customer focus KEY WORD: COMPETE Clan - Correct Answer ️️ -People-oriented, friendly Leader: facilitator, mentor, team builder Value: commitment, communicate, develop Effectiveness: Development and participation KEY WORD: COOPERATE Adhocracy - Correct Answer ️️ -Dynamic, entrepreneurial Leader: innovator, visionary, entrepreneur Value: innovation, agility, transformation Innovativeness, vision and new resources KEY WORD: CREATE Diversity - Correct Answer ️️ -The ways in which people are s