HRM 300 - Final Exam Questions and Answers 100% Pass

HRM 300 - Final Exam Questions and Answers 100% Pass Communication - Correct Answer ️️ -The sharing of information between two or more people to achieve a common understanding about an object or situation Encoding - Correct Answer ️️ -The process whereby a sender translates the information he or she wishes to send in a message Communication medium or communication channel - Correct Answer ️️ -The manner in which a message is conveyed Decoding - Correct Answer ️️ -The process whereby a receiver perceives a sent message and interprets its meaning Feedback - Correct Answer ️️ -The process whereby a receiver encodes the message received and sends it or a response to it back to the original sender Interpersonal Communication - Correct Answer ️️ -Direct verbal or nonverbal interaction between two or more active participants Formal Communication - Correct Answer ️️ -Communication that follows the formal structure of the organization (e.g., superior to subordinate) and entails organizationally sanctioned information. Informal Communication - Correct Answer ️️ -communication that involves spontaneous interaction between two or more people outside the formal organization structure Rumors - Correct Answer ️️ -unsubstantiated information of universal interest Gossip - Correct Answer ️️ -information that is presumed to be factual and is communicated in private or intimate settings Communication styles - Correct Answer ️️ -Expressiveness - the amount of vividness of a person's communication (verboseness, conversational dominance, humor, unpretentiousness) Preciseness - the care that is put into communication (thoughtfulness, substantiveness, structuredness, and conciseness) Verbal aggressiveness - degree to which personal opinions and positions are advocated (Authoritarianism, derogatoriness, angriness, unsupportiveness) Questioning orientation - curiosity is emphasized (inquisitiveness, unconventionality, argumentativeness, philosophicalness) Emotionality - stress or sadness in communication (worrisomeness, tension, sentimentality, defensiveness) Impression management - calculated guardedness (charm, inscrutableness, ingratiation, concealment) Richness in communication - Correct Answer ️️ -Immediate feedback Multiple cues Use of natural language (not numbers) Personal focus Face to face Nonverbal communication - Correct Answer ️️ -Communication that takes place without using spoken or written language, such as communication through facial expressions and body language Sparse networks - Correct Answer ️️ -A communication network in which most or all network members communicate with only a few other members Dense networks - Correct Answer ️️ -a communication network in which most or all network members communicate with many other members Centralized network - Correct Answer ️️ -Communication network in which employees one or a few network members dominate communications Decentralized networks - Correct Answer ️️ -A communication network in which no single network member dominates communications. Sparse and centralized - Correct Answer ️️ -Simple tasks - efficiency, speed, and accuracy Dense network with centralized - Correct Answer ️️ -More effective for complex tasks - tend to be most effective Downward communication - Correct Answer ️️ -communication that flows from superiors to subordinates Upward communication - Correct Answer ️️ -communication that flows from subordinates to superiors Horizontal communication - Correct Answer ️️ -communication that takes place between and among people at the same level Cultural fluency - Correct Answer ️️ -the ability to identify, understand, and apply cultural differences that influence communication Communication audit - Correct Answer ️️ -An analysis of an organization's internal and external communication designed to assess communication practices and capabilities and to determine needs. Communication climate - Correct Answer ️️ -Associates' perceptions regarding the quality of communication within the organization. Decisions - Correct Answer ️️ -choices of actions from among multiple feasible alternatives Satisficing decisions - Correct Answer ️️ -Satisfactory rather than optimal decisions Sensing - Correct Answer ️️ -A decision style focused on gathering concrete information directly through the senses, with an emphasis on practical and realistic ideas Intuition - Correct Answer ️️ -A decision style focused on developing abstractions and figurative examples for use in decision making, with an emphasis on imagination and possibilities Thinking - Correct Answer ️️ -decision style focused on objective evaluation and systematic analysis Feeling - Correct Answer ️️ -Decision style focused on subjective evaluation and the emotional reactions of other Risk-taking propensity - Correct Answer ️️ -Willingness to take chances Reference point - Correct Answer ️️ -A possible level of performance used to evaluate one's current standing (could be a goal, minimum level of performance, average of others) Cognitive biases - Correct Answer ️️ -mental shortcuts involving simp