ICT Exam |Question and Answer| 100% Correct #Latest

ICT Exam |Question and Answer| 100% Correct #Latest Information technology *Ans* includes all tools that capture, store, process, exchange, and use information. IT Infrastructure *Ans* is an organization's defined set of IT hardware, software, and networks IT organization *Ans* An organization also requires a staff of people called its _______________ to plan, implement, operate, and support IT. In many firms, some or all IT support may be outsourced to another firm. Personal IT *Ans* includes information systems that improve the productivity of individual users in performing stand-alone tasks. Examples include personal productivity software such as word processing, presentation, and spreadsheet software; decision support systems, and online learning systems. Decision support system *Ans* employs analytic models to help users gain insights into a problem situation, examine alternative solutions, and recommend an appropriate course of action. Online learning systems *Ans* encompass a number of computer-enhanced learning techniques, including computer-based simulations, multimedia DVDs, Web-based learning materials, hypermedia, podcasts, and Webcasts. Such use of information systems qualifies as an example of personal IT. Group IT *Ans* includes information systems that improve communications and support collaboration among members of a workgroup. Examples include the use of Web conferencing, wikis, and electronic corporate directories Web conferencing *Ans* uses IT to conduct meetings or presentations in which participants are connected via the Internet. Screen sharing is the most basic form of Web conference Wiki *Ans* is a Web site that allows users to edit and change its con-tent easily and rapidly. The wiki may be either a hosted Internet site or a site on a company's intranet Enterprise IT *Ans* includes information systems that organizations use to define structured interactions among their own employees and/or with external customers, suppliers, government agencies, and other business partners. Transaction processing system *Ans* captures data from company transactions and other key events, and then updates the firm's records, which are maintained in electronic files or databases. enterprise systems *Ans* Many organizations employ ________________ to support their operation and planning functions and to enable the sharing of information across all business functions and all levels of management. Interorganizational information systems *Ans* support the flow of data among different organizations to achieve shared goals. For example, some organizations need to share data for purchase orders, invoices, and payments along with information about common sup- pliers and financial institutions. D.R. Conner *Ans* developed the Change Management Continuum Model