Test Bank for Supervision Today!, 9th Edition Robbins (All Chapters included)

Test Bank (Download only)
for Supervision Today!
Susie Faries

Supervision Today!
9e



Stephen Robbins
David DeCenzo
Robert Wolter


** Immediate Download
** Swift Response
** All Chapters included

,Supervision Today!, 9e (Robbins/DeCenzo/Wolter)
Chapter 1 Supervision Fundamentals

1) ________ is a systematic grouping of people brought together to accomplish some specific
purpose.
A) A work group
B) An organization
C) A corporation
D) A special projects unit
E) A team
Answer: B
Diff: 2 Page Ref: 4
LO: 1.1 Explain the difference among supervisors, middle managers, and top management
AACSB: Application of knowledge

2) A group of people responsible for establishing an organization's overall objectives and
developing the policies to achieve those objectives is known as ________.
A) top management
B) strategic managers
C) chief operating officers
D) boards of directors
E) operatives
Answer: A
Diff: 1 Page Ref: 5
LO: 1.1 Explain the difference among supervisors, middle managers, and top management
AACSB: Application of knowledge

3) All organizations share which of the following characteristics?
A) Vision, mission, and values
B) Purpose, structure, and role definition
C) Purpose, people, and systematic structure defining roles
D) People, mission, and values
E) Legal structure, role definition, and goals
Answer: C
Diff: 2 Page Ref: 5
LO: 1.1 Explain the difference among supervisors, middle managers, and top management
AACSB: Application of knowledge

,4) Titles of typical top management positions include the following EXCEPT ________.
A) district manager
B) president
C) comptroller
D) chief executive officer
E) senior vice-president
Answer: A
Diff: 1 Page Ref: 5
LO: 1.1 Explain the difference among supervisors, middle managers, and top management
AACSB: Reflective thinking

5) Generally speaking, organizations can be divided into several distinct levels: ________.
A) operative employees, senior managers, and top management
B) front-line employees, supervisors, senior managers, and top management
C) operative employees, middle managers, senior managers, board of directors
D) front-line employees, operative employees, top management, board of directors
E) operative employees, supervisors, middle managers, and top management.
Answer: E
Diff: 1 Page Ref: 5
LO: 1.1 Explain the difference among supervisors, middle managers, and top management
AACSB: Application of knowledge

6) The Taft-Hartley Act states that a supervisor may hire, suspend, transfer, lay off, recall,
promote, discharge, assign, reward, or discipline other employees while ________.
A) on duty
B) using independent judgment
C) following orders from management
D) on work premises
E) training new hires
Answer: B
Diff: 1 Page Ref: 6
LO: 1.1 Explain the difference among supervisors, middle managers, and top management
AACSB: Application of knowledge

, 7) Generally speaking, organizations can be divided into four distinct levels. Briefly discuss each
level and their general responsibilities.
Answer: Levels in the traditional organizational pyramid. Operative employees: Employees who
physically produce an organization's goods and services by working on specific tasks.
Supervisors: As part of an organization's management team, supervisors oversee the work of
operative employees and are the only managers who don't manage other managers. See also first-
level managers. Middle managers: All employees below the top management level who manage
other managers and are responsible for establishing and meeting specific departmental or unit
goals set by top management. Top management: A group of people responsible for establishing
an organization's overall objectives and developing the policies to achieve those objectives.
Diff: 2 Page Ref: 5
LO: 1.1 Explain the difference among supervisors, middle managers, and top management
AACSB: Application of knowledge

8) The primary activities supervisors perform are ________.
A) related to oversight of employees
B) related to processes
C) related to revenue generation
D) related to strategic initiatives
E) related to business analysis
Answer: B
Diff: 2 Page Ref: 6
LO: 1.2 Define supervisor
AACSB: Application of knowledge

9) Typically, which functional level focuses on strategic planning, such as determining in what
overall business a company should be?
A) Board of directors
B) Operatives
C) Strategic planning committee
D) Supervisors
E) Top management
Answer: E
Diff: 2 Page Ref: 8
LO: 1.2 Define supervisor
AACSB: Application of knowledge