Guidewire Claim Center Professional Exam
What does an end user need to access a GW app - correct answer A supported web browser and a valid username and password
What is one thing that determines what data is gathered on a claim intake screen - correct answer Type of claim (auto, homeowners)
When a user attempts to log into CC, what 3 pieces of info does the app attempt to determine? - correct
answer 1. can the user be authenticated
2. what are the users roles
3. what is the users startup page
What is the purpose of an exposure? - correct answer Used to track potential payments on one coverage for one claimant
What are two mechanisms used to determine if a payment requires approval? - correct answer 1. Authority Limits
2. Transaction Approval Rules
What two mechanisms are referred to as a check? - correct answer A physical paper check and an EFT
What is a set of activities on a claim called? - correct answer A workplan
What are the three types of service requests? - correct answer 1. Service only
2. Quote only
3 Quote and service What is an incident? - correct answer The 'what" that was lost or damaged
What are the six assignable objects in CC base configuration? - correct answer 1. Claims
2. Exposures
3. Activities
4. Service requests
5. Matter (litigation)
6. Subrogation
When does object assignment happen? - correct answer Object creation and manual object reassignment
What are the two basic building blocks of the CC org structure - correct answer Users and groups
What is the difference between a policy and a PolicyType in CC? - correct answer Policy - a product that is sold to customers, promises to pay money for specified loss types. Contract between insured and insurer
PolicyType - Identifies the line of business associated with a policy, and indicates the coverages (CoverageTypes) that can be associated with the policy
What is the purpose of a CoverageSubtype? - correct answer It connects coverage types to exposure types
What are some coverage types? - correct answer Collision, comprehensive, general liability, medical payments
What is the purpose of segmentation? - correct answer Process of determining a strategy for processing a claim. determines complexity so that appropriate assignment can be made
What happens during automated claim setup? - correct answer 1. The claim is segmented
What does an end user need to access a GW app - correct answer A supported web browser and a valid username and password
What is one thing that determines what data is gathered on a claim intake screen - correct answer Type of claim (auto, homeowners)
When a user attempts to log into CC, what 3 pieces of info does the app attempt to determine? - correct
answer 1. can the user be authenticated
2. what are the users roles
3. what is the users startup page
What is the purpose of an exposure? - correct answer Used to track potential payments on one coverage for one claimant
What are two mechanisms used to determine if a payment requires approval? - correct answer 1. Authority Limits
2. Transaction Approval Rules
What two mechanisms are referred to as a check? - correct answer A physical paper check and an EFT
What is a set of activities on a claim called? - correct answer A workplan
What are the three types of service requests? - correct answer 1. Service only
2. Quote only
3 Quote and service What is an incident? - correct answer The 'what" that was lost or damaged
What are the six assignable objects in CC base configuration? - correct answer 1. Claims
2. Exposures
3. Activities
4. Service requests
5. Matter (litigation)
6. Subrogation
When does object assignment happen? - correct answer Object creation and manual object reassignment
What are the two basic building blocks of the CC org structure - correct answer Users and groups
What is the difference between a policy and a PolicyType in CC? - correct answer Policy - a product that is sold to customers, promises to pay money for specified loss types. Contract between insured and insurer
PolicyType - Identifies the line of business associated with a policy, and indicates the coverages (CoverageTypes) that can be associated with the policy
What is the purpose of a CoverageSubtype? - correct answer It connects coverage types to exposure types
What are some coverage types? - correct answer Collision, comprehensive, general liability, medical payments
What is the purpose of segmentation? - correct answer Process of determining a strategy for processing a claim. determines complexity so that appropriate assignment can be made
What happens during automated claim setup? - correct answer 1. The claim is segmented
