Chapter 4- NRF Test Review 100% Verified Solution

Chapter 4- NRF Test Review 100% Verified Solution If you receive counterfeit money, you should - ANS-delay the customer call the police write your initials an date in the white border _________________ can make a difference in your overall sales during the year - ANS-referrals ________________ is the best means of recommendations - ANS-word of mouth When following up with a customer, it is important to use a method suited to the __________________ - ANS-customer When arranging for delivery, as a sales associate, it is your responsibility to ............... - ANS-explain delivery options In the self-service model for selling & service, is there a lot or limited interaction between sales associate and customer? - ANS-limited What should be included in a customer's record? - ANS-name address telephone number email address The 80/20 rule states that.......... - ANS-