Pro start chapter 20 Questions and Answers 100% Pass

Pro start chapter 20 Questions and Answers 100% Pass Service - Answer️️ -What restaurant and food service employees provide competitive advantage - Answer️️ -A thing that attracts a guest to one operation over another Dietary needs - Answer️️ -Special requirements people have regarding what food they can and cannot eat First-time guests - Answer️️ -Guests that are experiencing an operation for the first time and might be unfamiliar with the menu or any special touches that the operation offers American with Disabilities Act - Answer️️ -U.S law that prohibits discrimination against individuals with disabilities in all places open to the public Comment cards - Answer️️ -Quick surveys that guests complete rating their level of satisfaction with the food or service in an establishment Survey - Answer️️ -Series of questions asked of guests to determine the level of satisfaction with an establishment Focus group - Answer️️ -Guests or employees who meet as a group to talk with managers about possible improvements in service or other areas Mystery shoppers - Answer️️ -People hired by an operation to visit and report on experience and impressions of a particular food service operation while people posing as regular guests