CPCO Chapter 8 Review Exam Questions with Latest Update

Kim, Compliance Officer at Apple Rural Health, explains to the HR Manager that both of there departments should offer _______means of communication to help resolve communication issues. - ANSWER-multiple Response Feedback: Poor communication is often the impetus for both human resources and compliance issues. Compliance and human resources personnel should provide employees with multiple means and opportunities to communicate John, Compliance Officer for ABC Internal Medicine Group, explains to the providers that the accessible route into the building must be at least _______ - ANSWER-3 feet wide Response Feedback: 3 feet wide. The path a person with a disability takes to enter and move through your business is called an "accessible route." This route must be at least three feet wide and remain accessible at all times; at no time should it be blocked by items such as vending or ice machines, newspaper dispensers, furniture, filing cabinets, display racks, or potted plants. Which statement is TRUE for non-exempt hourly employees? - ANSWER-Must be paid overtime per state and federal laws. Response Feedback: Non-exempt, hourly employees must be paid overtime in accordance with state and federal laws Larry , Compliance Officer for Orange County Family Medical Group, is asked by one of the providers if it is alright to tell sexual jokes with the staff if they don't object. Larry replies: - ANSWER-No. The provider is someone of authority and this is not acceptable. Response Feedback: Harassment takes many forms. Common types of harassment in the workplace include: Verbal conduct (epithets, derogatory jokes or comments, slurs or unwanted sexual advances, invitations or comments A Board member at Apple Rural Health Center wants to know if the ADA mandates an interpreter for patient appointments, if needed? - ANSWER-Yes, if needed Response Feedback: