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Week 11 – RPA || Well-Enlightened.

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An innovation mindset includes the ability to: correct answers - be agile and adaptive to constant change - think critically and with curiosity - solve problems creatively and embrace technology - redefine how work can get done faster, simpler and better Robotic Process Automation correct answers - the use of a software "robot" (a program) that replicates the actions of a human interacting with the user interface of a computer system True/False RPA is a rule-based system that executes processes without the need for constant human supervision, and connects multiple systems without changing the existing IT landscape correct answers True What are the 3 primary uses of RPA? correct answers - data movement - digital enablement - data processing Data movement correct answers sourcing, lightly transforming and loading data in/out of systems and tools e.g. spreadsheets or documents Digital enablement correct answers adding a digital/mobil front-end to applications, particularly to legacy systems that are challenging to interface with Data processing correct answers Rapidly performing repetitive tasks otherwise done by staff to reduce cost, accelerate timing, improve reliability and reduce risk What are the typical process characteristics that can be best suited for RPA? correct answers - complex tasks - repetitive - multi-step - rule-based - labor intensive - standardized - based on structured data - high volume What are the seven benefits of RPA? correct answers - improved efficiency - greater productivity - elimination of human error - cost savings - improved auditability, security, and governance - learning - reduced turnover What are the challenges of RPA? correct answers - start-up costs - changing organizational mindset - lack of technical ability - employee concerns

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