Salesforce Advanced Admin Winter Exam Questions And Answers (Verified And Updated)

Salesforce Advanced Admin Winter Exam Questions And Answers (Verified And Updated) What can Delegated Admins DO and NOT DO - answerDO: - Create, edit, and support users in specified roles and subordinates, often a specific team -Reset Passwords/Unlock Users -Login as users they have access to (an additional setting that needs to be enabled) -Assign specific Roles and Permissions -Create and Manage Public Groups -Change Page Layouts -Change/Amend/Delete Record Types NOT DO: -Create/modify profiles/permission sets/roles -Modify the data model (relationship fields) -NEVER STANDARD OBJECTS! What standard objects have Queues? - answerLead, Tasks, and Case. All custom objects can have queues. When do sharing rules get recalculated? - answerIf we change a users role or if we change ownership of record How many territories can a user be assigned to? - answerOne or many How many accounts can be assigned to a territory? - answerOne or many How are users assigned to territories? - answerManually How are accounts assigned to territories - answerManually OR through account assignment rule How many territories can an opportunity be assigned to? - answerOne How are reports and dashboards shared? - answerCustom folders are created and can be shared with users, role, roles and subordinates, or public groups Can have View/Edit/Manage access What are the three lifecycle objects and their business processes? - answerLead - Lead Process Case - Support Process Opportunity - Sales Process How many parents can a child have in a Lookup Relatonship? - answer40 How many layers deep can a master-detail relationship be? - answer3 Can a standard object be a child in a master-detail? - answerno How many parents can a child have in a master-detail - answer2 What are the ways you can approve/reject an approval process step? - answerIn Salesforce, Email, or Chatter What are the steps of an approval process? - answer1. Submit for Approval (done manually or through automation) 2. Entry Criteria: checks if the record should be approved 3. Initial Submission Actions: Actions and locks/unlocks records 4. Approval Steps: Can be one or multiple steps 5.Final Rejection Actions OR Final Approval Actions Can anyone edit a record once an approval process locks it? - answerYes, an ADMIN or you can set specific people to edit the record What are the ways you can troubleshoot something stuck in an approval process? - answer- Look at Approval History related list -Create and run Approval History Reports Full Sandbox - answerData types copied: entire production org including data and metadata Capacity: Based on its production Org