Smart Serve / Smartserve Certification Fall 2024 Questions And Answers

Smart Serve / Smartserve Certification Fall 2024 Questions And Answers Maria is slurring her speech, and having difficulty with coordination and balance. Is she intoxicated? - answerMaybe, but Maria may have a medical condition that mimics these signs. If a customer is served to the point of intoxication, when does the server's responsibility end? - answerWhen the customer sobers up. Select all that apply. What are effective ways to monitor a customer's alcohol consumption? - answer►Use different glasses for alcoholic and non-alcoholic drinks. ►Check the customer's bill, if they're running a tab. ►Keep track of the number of drinks that your customer consumes. Select all that apply. Which of the following indicates that an I.D. may have been tampered with? - answer►The I.D. has folds or bends. ►Changed numbers on date of birth. ►Air bubbles in the lamination. ►Thicker lamination on the photo area. It is important to let your co-workers and manager know if you have given a customer which rating? - answerYellow or Red If the same number of standard drinks is consumed, which guest will most likely have the lowest BAC? - answerA young, physically fit male. Which of the following customers will likely have the lowest BAC after consuming the same number of Standard Drinks in the same amount of time? - answerA young, lean man. The Traffic Light System is a helpful way to: - answerDecide whether to serve, slow down, or stop service to a customer.