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The ability to imagine oneself in another person's place and to understand the other person's feelings, ideas, desires, and actions because you have been in similar places or experienced similar feelings - ANSWER Empathy Body language and facial expression, including gestures and eye contact are examples of this form of communication - ANSWER Non-verbal communication One of 13 ways described by the text to establish a therapeutic relationship with a patient - ANSWER 1.Be ready to greet the patient aying sensitivity to cultural influences
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