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Construction quality management
The performance of tasks, which ensure that construction is performed according to plans and
specifications, on time, within a defined budget, and a safe work environment.
Quality
Conformance to properly developed requirements
Purpose of CQM
The government's efforts, separate from, but in coordination and cooperation with the contractor,
assure that the quality set by the plans and specifications is achieved.
Contractor quality control function
To assure that the completed project meets all quality requirements of the contract.
Contractor benefits of CQM
Increased profit and production, better communications, planning, improved organizational skills, and
outstanding performance evaluations to obtain future contracts.
Two factors cause construction industry to become highly specialized
Changing market and increased tech and regulations
Factors that will influence both the govt and construction industry in the future
New govt regulations, greater influence from customer, improvement of QC and QA requirements,
construction-oriented mgmt info systems, formal partnering involving stakeholders, more reliance on
design-build, more consideration for life cycle requirements, increased performance based incentives