HRM 360 Exam #1 (CSULB) Questions & Answers Correctly Answered.

Organizational Behavior - Answer-The study of the many factors that have an impact on how people & groups act, think, feel, and respond to work &organizations respond to their environments. What skills must a manager develop? - Answer-Conceptual, human, technical skills. The ability to analyze and diagnose a situation & to distinguish cause and effect. - Answer-Conceptual skills Human skills - Answer-The ability to understand, work with, lead & control the behaviors of people or groups. Job-specific knowledge and techniques - Answer-Technical skills Personality - Answer-A pattern of relatively permanent traits, dispositions, or characteristics that give some consistency to the way that people feel, think, and behave. What is the Big Five Model of personality? - Answer-Five broad domains of personality that are used to describe it. Conscientiousness, Agreeableness, Neuroticism, Openness, Extraversion Extraversion - Answer-a personality trait that predisposes individuals to experience positive emotions and feel good about themselves and the world around them. Neuroticism - Answer-People's tendency to experience negative emotional states, feel distressed, and generally view themselves and their surroundings. Aggreeableness - Answer-The trait that captures the distinction between individuals who get along well with other people and those who don't. Conscientiousness - Answer-The extent to which a person is careful, scrupulous, and persevering.Openess to experience - Answer-The extent to which an indv. is original, open to a wide variety of stimuli, has broad interests & is willing to take risks as opposed to being narrow minded. True/False: There are only five personality traits that exist in behavioral organization? - Answer-False, there are over 4,000 different personality traits. What has more of an impact, on the development of personality, nature or nurture? - Answer-Generally speaking, this is a 50/50 split. This is not to say that there aren't outliers who disprove this. But there are so many factors that contribute that its difficult to have a definitive answer. Typically, at what age is an individuals personality established by? - Answer-Normally, by your early 20's. This isn't to say that it can never be changed after this age. Often as people mature their personality also changes. What are some elements that can cause for personalities to change? - Answer--Traumatic Experiences -Physical damage to the brain *Drugs and alcohol -Psycho-Therapy Personality can be unconscious and therefore hard to identify flaws in it. - Answer-Our brain is constantly trying to save us from danger, so much so that it can blind someone from identifying bad habits. Locus of Control - Answer-The degree to which people believe that they have control over the outcome of the events that happen in their lives, as opposed to external forces beyond their control. Internal locus of control - Answer-people who believe they control the events and consequences that affect their lives. External locus of control - Answer-tend to believe outside forces are largely responsible for their fate & see very little connection between their actions & what happens to them.A religious person who believes god controls their destiny is a good example of... - Answer-External locus of control An atheist is more likely to believe in.... - Answer-Internal locus of control Self monitoring - Answer-the extent to which people try to control the way that they present themselves to others. Self-Esteem - Answer-The extent to which people have pride in themselves and their capabilities. What are some traits of Type A personality? - Answer-_Extremely Competitive -Always has a sense or urgency -Impatient, & sometimes even hostile Type B personalities - Answer-more relaxed, easy going and less quick to anger What personality trait is more likely to be associated with success in organizations? - AnswerConscientiousness Work values - Answer-Employee's personal convictions about what outcomes one should expect from work and how one should behave at work