CHIA Practice Exam | 100% Correct Answers | Verified | Latest 2024 Version

CHIA Practice Exam | 100% Correct Answers | Verified | Latest 2024 Version Most of the entities below are classified as "Chains". Which one is a "Parent Company" consisting of multiple chains? - Accor which is a true statement about parent companies? - Parent Companies and the related chains have changed over time what are three different operation types? - Corporate, Franchise, Independent which is a true statement about independent hotels? - independent hotels are not affiliated with a specific chain which is a true statement about management companies? - management companies have contracts where they receive payment for their services and/or some portion of profits which is a true statement regarding geographic categorization? - STR uses the UNWTO definitions when it comes to recognizing countries which is a true statement regarding markets? - No market will ever cross country boundaries in descending order of geographic size, which options below is correct? - continent, sub-continent, country, market, tract/sub-market Which two geographic categories are the most important for a hotel GM? - market and tract/sub- market Markets and tracts are created based on what two determining factors? - number of hotels and participation which is a true statement regarding tracts? - Tracts are referred to as Sub-Markets outside of North America changes to how markets and tracts are geographically defined are made how often? - annually Which two non-geographic categories are the most important for a hotel GM? - scale and class how many scale categories are there compared to class categories? - 7 scale categories and 6 class categories which of the following is an accurate statement regarding scale and class groups and a single chain? - a ritz carlton hotel will always be in the same scale and class groups in every country throughout the world which of the following is an accurate statement regarding class groups? - independent hotels are slotted into class groups based upon the ADR of the independent hotel compared to the chain hotels in the same market which of the following is NOT a location category used by the hotel industry? - oceanfront which is NOT a valid non-geographic category? - guest satisfaction rating Benchmarking in the hotel industry takes place at what level? - -property level for an individual hotel versus their comp set -corporate level for a hotel company, for example one brand versus others -geographic level for tourism organizations, for example city versus comparable cities Comp sets are used for many purposes in hotel operations, which of the following is one of these purposes? - -comp sets can be used to aid the sales and marketing departments in determining the effectiveness of various pricing decisions -comp sets can be used in management contracts