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CPI Exam Questions And Answers (Verified And Updated)
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CPI Exam Questions And Answers (Verified And Updated) Crisis Development Model - answerIndividual Behavior Staff Attitude 1. Anxiety 1. Supportive 2. Defensive 2. Directive 3. Acting Out 3. Non-Violent Crisis Intervention 4. Tension Reduction 4. Therapeutic Rapport Anxiety - answerA noticeable increase or change in behavior Supportive - answerAn empathic, non-judgmental approach attempting to alleviate. (Listening, take a break) Defensive - answerBeginning stage of loss of rational. (Belligerent, Challenging) Directive - answerStaff takes control of the potential escalation. (Timer, Walk) Acting-Out Person - answerTotal loss of control. Nonviolent Crisis Intervention - answerRestraint is last resort
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