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Exam (elaborations)

IFSTA Company officer Exam Questions and Answers 100% Pass

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IFSTA Company officer Exam Questions and Answers 100% Pass Which of the following statements most accurately Reflects the concept of a company officer as a public servant A. Contact with the public only occurs in non-emergency situation B. The public may judge the entire organization by the company officers actions C. Unit personnel should focus solely on emergency response and not worry about public impressions D. Fire and emergency organization should not think of They are job as customer service oriented - Answer- The public may judge the entire organization by the company officers actions A company officer promoted from within the organization must develop Leadership skills that A. Are appropriate for the situation B. Were used by previous company officers C. Do not leave room for questions or suggestions D.Maintain a peer relationship with Unit members - Answer- Are appropriate for the situation A volunteer,Combination, or industrial Organization, _______________Is essential for the success of the employer and the employee If an exchange of supervisory roles is necessary A. Censorship B. Mutual respect C.derision of order D. Subject perception - Answer- Mutual respect Without appropriate understanding of the relationship between the unit member and the New officer the unit will most likely A. Thrive B. Suffer C. Expand D. Commit - Answer- Suffer Which of the following leadership skills is the ability to anticipate, embrace, and meet change? A. Preparedness B. Decisiveness C. Proactiveness D. Empowerment - Answer- Proactiveness Funding for municipal and Emergency service organizations A. May come from subscription fees B.Comes from State/provincial budgets C. Must not come from the collection of taxes D. Comes exclusively from billing users for part cost of services - Answer- May come from Subscription fees Which of the following services is the Canadian defense department Most likely to provide with mutual aid agreements With neighboring communities A. National code inspections B. Wildland fire suppression C. Local fire department training D. Hazardous material response for land based installations - Answer- Hazardous material response for land based installations Which government organization provides training for all types Of fire service organizations through the national fire Academy And the emergency management Institute A. US fire administration B. US department of defense C.National fire protection association D.International Association of firefighters - Answer- US Fire administration Which of the following is known as the path from the top to the bottom of the organization and vice versa A. Span of control B.Unity of command C.Chain of command D. Delegation of authority - Answer- Chain of command An anonymous survey of subordinates, peers And superiors that include objective about an officers leader ship is known as? A. Objective identification B. Challenge identification C. 180° feedback evaluation D. 360° feedback evaluation - Answer- 360° feedback evaluation The technique of problem-solving that requires that the team not limit Members participation is known as A. Training B. Mentoring C. Maintaining D. Brainstorming - Answer- Brainstorming During first duty assignments, company officers are responsible for A. Administering certification tests B. Helping new employees sign up for benefits C. Establishing work assignments for new personnel D.Conducting new employee formal performance evaluation reviews - Answer- Establishing work assignments for new personnel The level of progressive discipline that holds an individual Counseling interview to Correct inappropriate behavior is called? A. Passive action B.punitive action C. Corrective action D. Preventive action - Answer- Preventive action Which of the following signs or symptoms is associated with Excessive stress? A. A talkative nature B. Invulnerable feelings C. Loss of long-term memory D. Cautious or skeptical attitude - Answer- Invulnerable feelings Which of the following Methods of resolving conflict is b

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