ASQ Green Belt Questions and Answers 100% Pass

ASQ Green Belt Questions and Answers 100% Pass How do you calculate profit Profit = Revenues-Costs What other management efforts does six sigma integrate well with? -Lean (some organizations use Lean / Six Sigma) -ISO 9000 -Organizational change initiatives Who benefits from six sigma The organization and customers How do customers benefit from Six Sigma Six Sigma improvements How does the organization benefit from Six Sigma? -Reduce losses incurred by the company (financial, customer goodwill) -Increase wealth realized by the company (revenues, profits, ROI, stock prices) What are pitfalls in deployment of Six Sigma? Lack of management commitment and takes a long time to learn and really understand tools. What happens with lack of management commitment? Have trouble getting off the ground What is successful deployment of six sigma? -Clearly visible management commitment -Train cadre (small group of people specially trained for a particular purpose or profession) of green belts -Initial work with starts with small projects and work towards larger ones. What inspired the creation of the Quality Specialist/Quality Assurance Specialist? Ensured that production standards were met and customers were satisfied with the resulting product What is the pitfall of the Quality Specialist/Quality Assurance Specialist? Created departmental silos often at odds/conflict with each other What is Kaizan? (or 'continuous improvement') is an approach of constantly introducing small incremental changes in a business in order to improve quality and/or efficiency. This approach assumes that employees are the best people to identify room for improvement, since they see the processes in action all the time. Over the years, What are attempts to ensure quality has had a varied focus: -Products (ISO 9000, Reengineering) -Processes (Statistical Process Control) -Customers (Benchmarking, Balanced Scorecard) -Business System (Baldrige Award Criteria, Six Sigma, Lean) Be aware of Table 1.1 page 5 as a possible