Test Bank For Management Global
15th Edition By Stephen P. Robbins
Chapters 1 - 18, Complete
,Contents
1. Managers and You in the Workplace
2. Making Decisions
3. Influence of the External Environment and the Organization’s Culture
4. Managing in a Global Environment
5. Managing Diversity
6. Managing Social Responsibility and Ethics
7. Managing Change and Disruptive Innovation
8. Foundations of Planning
9. Managing Strategy
10. Entrepreneurial Ventures
11. Designing Organizational Structure
12. Managing Human Resources
13. Managing Groups and Teams
14. Managing Communication
15. Understanding and Managing Individual Behavior
16. Motivating Employees
17. Being an Effective Leader
18. Controlling People and Operations
,Chapter 1 Managers and You in the Workplace
1) Time should be considered a(n) resource.
A) abundant
B) diminishing
C) limited
D) renewable
ANSWER: C
Diff: 2
AACSB: Analytical thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Concept
2) One method to become more efficient in managing your time is to .
A) classify each activity or task as A, B, or C
B) schedule more in one day than you can reasonably expect to finish
C) enlist the aid of a management coach to keep you on task
D) shorten deadlines so you will be pressed to complete tasks early
ANSWER: A
Diff: 2
AACSB: Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Concept
3) Technology makes it easier to stay connected but .
A) there is always the risk of security breaches and the theft of information necessary for good
time management practices
B) it raises expectations on the part of those to whom we are connected
C) technology fails, batteries lose power, and their effectiveness wanes
D) it also presents constant distractions, making it difficult to stay on task
ANSWER: D
Diff: 2
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Critical thinking
,4) In today's workplace, .
A) women are more likely than men to be promoted into management
B) many employees perform work that in the past was considered managerial activities
C) women tend to be more effective supervisors than men
D) most organizations have eliminated the title of manager
ANSWER: B
Diff: 2
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Concept
5) Because this is her first job, Melanie was unclear about what managers actually do.
Fortunately her training materials explained that a manager's job focuses on .
A) performing clerical duties
B) personal achievement
C) helping others accomplish their work goals
D) supervising groups rather than individual employees
ANSWER: C
Diff: 2
AACSB: Analytical thinking; Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Application
6) An individual who works with and through other people by coordinating their work activitiesin
order to accomplish organizational goals is .
A) an assembly line worker
B) a laborer
C) a manager
D) a salesperson
ANSWER: C
Diff: 1
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Concept
,7) As part of the orientation for her internship, Rebecca was informed that are the
people who direct the activities of others in an organization.
A) directors
B) managers
C) subordinates
D) line workers
ANSWER: B
Diff: 1
AACSB: Analytical thinking; Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Application
8) The organizational chart shows titles such as front-line manager, plant manager, and vice
president of operations. It is very likely this organization has a .
A) traditional committee structure
B) traditional pyramid structure
C) modern matrix structure
D) flexible structure
ANSWER: B
Diff: 2
AACSB: Analytical thinking; Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Application
9) First-line managers are typically those who .
A) perform the same work as the people they manage but earn more money
B) are typically involved with producing the organization's products or providing its service
C) are at the top of the organizational chart
D) are the first persons new hires meet
ANSWER: B
Diff: 2
AACSB: Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Analytical
,10) Supervisor is another name for .
A) team leader
B) middle manager
C) first-line manager
D) top manager
ANSWER: C
Diff: 2
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Concept
11) A is an example of a first-line manager.
A) division manager
B) store manager
C) regional manager
D) shift manager
ANSWER: D
Diff: 1
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Concept
12) Kelly, a production supervisor, is responsible for ten employees who assemble components
into a finished product. Kelly is a .
A) top manager
B) nonmanagerial employee
C) middle manager
D) first-line manager
ANSWER: D
Diff: 1
AACSB: Analytical thinking; Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Application
,13) Managers with titles such as regional manager, project leader, or division manager are
.
A) first-line managers
B) top managers
C) production managers
D) middle managers
ANSWER: D
Diff: 2
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Concept
14) Ben, a production plant manager, reports to Dan, a regional manager. Ben and Dan are
.
A) top managers
B) middle managers
C) supervisors
D) first-line managers
ANSWER: B
Diff: 2
AACSB: Analytical thinking; Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Application
15) are responsible for making organization-wide decisions and establishing the plans
and goals that affect the entire organization.
A) Middle managers
B) Top managers
C) Production managers
D) Research managers
ANSWER: B
Diff: 2
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Concept
,16) Tom is responsible for project managers who supervise others who perform manual work.
He reports to a vice president on another continent. Tom is a .
A) first line manager
B) middle manager
C) top manager
D) nonmanager
ANSWER: B
Diff: 2
AACSB: Analytical thinking; Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Application
17) have titles such as executive vice president, chief operating officer, and chief
executive officer.
A) Supervisors
B) Middle managers
C) First-line managers
D) Top managers
ANSWER: D
Diff: 2
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Concept
18) Kenneth is a vice president of operations. His position would be regarded as a .
A) top manager
B) supervisor
C) middle manager
D) first-line manager
ANSWER: A
Diff: 2
AACSB: Analytical thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Application
,19) Blue Fin and ChrisCraft, two boat manufacturers, have merged. Top managers now must decide
how the work will be divided and who will do what work. Such an arrangement makes up a(n) .
A) strategic partnership
B) coalition
C) organization
D) affinity group
ANSWER: C
Diff: 2
AACSB: Analytical thinking; Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Application
20) Andrew is reviewing next week's orders, scheduling orders to machines, and assigning
employees to run those machines. Andrew is engaged in .
A) planning
B) organizing
C) leading
D) controlling
ANSWER: A
Diff: 2
AACSB: Application of knowledge; Analytical thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Application
21) Today's managers are just as likely to be women as they are men.
ANSWER: TRUE
Diff: 1
AACSB: Diverse and multicultural work environments
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Concept
22) A manager must coordinate and oversee the work of other people so that organizational goals
can be accomplished.
ANSWER: TRUE
Diff: 1
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Concept
, 23) A manager's job is all about personal achievement.
ANSWER: FALSE
Diff: 1
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Concept
24) In traditionally structured organizations, managers can be classified as first-line managers,
middle managers, or top managers.
ANSWER: TRUE
Diff: 1
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Concept
25) Middle managers are responsible for making organization-wide decisions and establishingthe
plans and goals that affect the entire organization.
ANSWER: FALSE
Diff: 2
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Concept
26) One of the most difficult aspects of the increasing use of technology in the workplace has
been to make employees comfortable around robots.
ANSWER: FALSE
Diff: 2
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Critical thinking
15th Edition By Stephen P. Robbins
Chapters 1 - 18, Complete
,Contents
1. Managers and You in the Workplace
2. Making Decisions
3. Influence of the External Environment and the Organization’s Culture
4. Managing in a Global Environment
5. Managing Diversity
6. Managing Social Responsibility and Ethics
7. Managing Change and Disruptive Innovation
8. Foundations of Planning
9. Managing Strategy
10. Entrepreneurial Ventures
11. Designing Organizational Structure
12. Managing Human Resources
13. Managing Groups and Teams
14. Managing Communication
15. Understanding and Managing Individual Behavior
16. Motivating Employees
17. Being an Effective Leader
18. Controlling People and Operations
,Chapter 1 Managers and You in the Workplace
1) Time should be considered a(n) resource.
A) abundant
B) diminishing
C) limited
D) renewable
ANSWER: C
Diff: 2
AACSB: Analytical thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Concept
2) One method to become more efficient in managing your time is to .
A) classify each activity or task as A, B, or C
B) schedule more in one day than you can reasonably expect to finish
C) enlist the aid of a management coach to keep you on task
D) shorten deadlines so you will be pressed to complete tasks early
ANSWER: A
Diff: 2
AACSB: Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Concept
3) Technology makes it easier to stay connected but .
A) there is always the risk of security breaches and the theft of information necessary for good
time management practices
B) it raises expectations on the part of those to whom we are connected
C) technology fails, batteries lose power, and their effectiveness wanes
D) it also presents constant distractions, making it difficult to stay on task
ANSWER: D
Diff: 2
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Critical thinking
,4) In today's workplace, .
A) women are more likely than men to be promoted into management
B) many employees perform work that in the past was considered managerial activities
C) women tend to be more effective supervisors than men
D) most organizations have eliminated the title of manager
ANSWER: B
Diff: 2
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Concept
5) Because this is her first job, Melanie was unclear about what managers actually do.
Fortunately her training materials explained that a manager's job focuses on .
A) performing clerical duties
B) personal achievement
C) helping others accomplish their work goals
D) supervising groups rather than individual employees
ANSWER: C
Diff: 2
AACSB: Analytical thinking; Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Application
6) An individual who works with and through other people by coordinating their work activitiesin
order to accomplish organizational goals is .
A) an assembly line worker
B) a laborer
C) a manager
D) a salesperson
ANSWER: C
Diff: 1
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Concept
,7) As part of the orientation for her internship, Rebecca was informed that are the
people who direct the activities of others in an organization.
A) directors
B) managers
C) subordinates
D) line workers
ANSWER: B
Diff: 1
AACSB: Analytical thinking; Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Application
8) The organizational chart shows titles such as front-line manager, plant manager, and vice
president of operations. It is very likely this organization has a .
A) traditional committee structure
B) traditional pyramid structure
C) modern matrix structure
D) flexible structure
ANSWER: B
Diff: 2
AACSB: Analytical thinking; Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Application
9) First-line managers are typically those who .
A) perform the same work as the people they manage but earn more money
B) are typically involved with producing the organization's products or providing its service
C) are at the top of the organizational chart
D) are the first persons new hires meet
ANSWER: B
Diff: 2
AACSB: Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Analytical
,10) Supervisor is another name for .
A) team leader
B) middle manager
C) first-line manager
D) top manager
ANSWER: C
Diff: 2
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Concept
11) A is an example of a first-line manager.
A) division manager
B) store manager
C) regional manager
D) shift manager
ANSWER: D
Diff: 1
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Concept
12) Kelly, a production supervisor, is responsible for ten employees who assemble components
into a finished product. Kelly is a .
A) top manager
B) nonmanagerial employee
C) middle manager
D) first-line manager
ANSWER: D
Diff: 1
AACSB: Analytical thinking; Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Application
,13) Managers with titles such as regional manager, project leader, or division manager are
.
A) first-line managers
B) top managers
C) production managers
D) middle managers
ANSWER: D
Diff: 2
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Concept
14) Ben, a production plant manager, reports to Dan, a regional manager. Ben and Dan are
.
A) top managers
B) middle managers
C) supervisors
D) first-line managers
ANSWER: B
Diff: 2
AACSB: Analytical thinking; Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Application
15) are responsible for making organization-wide decisions and establishing the plans
and goals that affect the entire organization.
A) Middle managers
B) Top managers
C) Production managers
D) Research managers
ANSWER: B
Diff: 2
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Concept
,16) Tom is responsible for project managers who supervise others who perform manual work.
He reports to a vice president on another continent. Tom is a .
A) first line manager
B) middle manager
C) top manager
D) nonmanager
ANSWER: B
Diff: 2
AACSB: Analytical thinking; Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Application
17) have titles such as executive vice president, chief operating officer, and chief
executive officer.
A) Supervisors
B) Middle managers
C) First-line managers
D) Top managers
ANSWER: D
Diff: 2
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Concept
18) Kenneth is a vice president of operations. His position would be regarded as a .
A) top manager
B) supervisor
C) middle manager
D) first-line manager
ANSWER: A
Diff: 2
AACSB: Analytical thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Application
,19) Blue Fin and ChrisCraft, two boat manufacturers, have merged. Top managers now must decide
how the work will be divided and who will do what work. Such an arrangement makes up a(n) .
A) strategic partnership
B) coalition
C) organization
D) affinity group
ANSWER: C
Diff: 2
AACSB: Analytical thinking; Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Application
20) Andrew is reviewing next week's orders, scheduling orders to machines, and assigning
employees to run those machines. Andrew is engaged in .
A) planning
B) organizing
C) leading
D) controlling
ANSWER: A
Diff: 2
AACSB: Application of knowledge; Analytical thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Application
21) Today's managers are just as likely to be women as they are men.
ANSWER: TRUE
Diff: 1
AACSB: Diverse and multicultural work environments
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Concept
22) A manager must coordinate and oversee the work of other people so that organizational goals
can be accomplished.
ANSWER: TRUE
Diff: 1
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Concept
, 23) A manager's job is all about personal achievement.
ANSWER: FALSE
Diff: 1
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Concept
24) In traditionally structured organizations, managers can be classified as first-line managers,
middle managers, or top managers.
ANSWER: TRUE
Diff: 1
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Concept
25) Middle managers are responsible for making organization-wide decisions and establishingthe
plans and goals that affect the entire organization.
ANSWER: FALSE
Diff: 2
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Concept
26) One of the most difficult aspects of the increasing use of technology in the workplace has
been to make employees comfortable around robots.
ANSWER: FALSE
Diff: 2
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage yourtime
Classification: Critical thinking
