2024 Wellcare ACT Mastery Exam | 100% Correct Answers | Verified | Latest 2024 Version

2024 Wellcare ACT Mastery Exam | 100% Correct Answers | Verified | Latest 2024 Version Enrollment applications must be received by Wellcare no later than ___ calendar day(s) following receipt from the beneficiary. - 1 Which elements are available as part of Wellcare's Sales Support model? - All of these Low-Income Subsidy (LIS), which is often referred to as Extra Help, reduces all Part D plan premiums - False Prior to completing the enrollment form, broker/agents should always confirm the beneficiary's primary care provider (PCP) and/or specialists - True At the end of this course, there will be a Mastery Exam. Agents must achieve a passing score of 85% or higher to successfully complete this course - True Brokers/Agents may be investigated after being suspected of noncompliant activity reported through a - Complaint Tracking Module (CTM) Grievance Secret Shop Finding A broker/agent who has never had any verbal warnings cannot be issued a Corrective Action Plan. - False Wellcare does not need to be informed of all marketing/sales events at which plans or materials will be presented or distributed (formaland informal). - False Marketing benefits in a service area where those benefits are not available is prohibited and considered misleading unless that is unavoidable because of local/regional or media use. - True CustomPoint sales material order dates will be posted on W - False The online Centene Workbench self-service portal enables you to - All of these The TPMO disclaimer must be used by any TPMO that sells plans on behalf of more than one MA plan provider. The disclaimer must be: - Included in any marketing materials, including print materials and television advertisements developed, used, or distributed by the TPMO. Verbally conveyed within the first minute of a sales call. Prominently displayed on TPMO websites (regardless of content). Electronically conveyed when communicating with a beneficiary through email, online chat, or other electronic means of communication (regardless of content). Brokers/Agents can access the following resources under the Shared Resources section in Centene Workbench. - All of these Which of the following is not an example of Protected Health Information (PHI)? - Library Card When a paper SOA form is used, it must be completed __________ hosting the sales presentation. - 48 Hours prior to Ascend is a fast, easy, and compliant way for brokers/agents to submit agent-assisted electronic enrollments. - True When explaining the provider network for D-SNPs and C-SNPs: - Avoid submitting applications with no primary care provider (PCP) to assist these higher-risk members. If a member is not connected to a primary care provider (PCP), we should always encourage and assist with connecting them with an in-network doctor If a requested effective date is available for the special election period being selected, ensure you are requesting a date within the correct time frame for the member based on their eligibility date or change date needed. - True Wellcare's _____ plan is designed for Low-Income Subsidy members. - Classic Which LIS category is assigned to members whose costs are fully subsidized and who receive the most assistance? - Three The _________ plan is expected to have one of the lowest premiums in the country! - Value Script The Wellcare preferred pharmacy network includes Walgreens, CVS, and some grocery chains in 2024. - True Wellcare continues to expand its reach by offering more products in a wider geography. ____ new Wellcare plans are going to market. - Twenty-three