ExCPT Study Guide Exam Questions With Complete Solutions

ExCPT Study Guide Exam Questions With Complete Solutions Pharmacy Technician Duties - Correct Answer 1. Answer phone and handle questions that do not require a pharmacist's expertise or judgement 2. receive written prescriptions or telephoned refill requests 3. Gather information needed to prepare prescriptions 4. Record information needed before prescriptions can be dispensed 5. Enter data into the pharmacy's computer system 6. notify the pharmacist of patient or prescriber questions, as well as medication warnings or interactions 7. Help the pharmacist prepare prescriptions by counting, pouring, labeling, or pricing medications 8. Keep pharmacy supplies stocked 9. place completed prescriptions in the pick up area 10. order and stock medications 11. prepare insurance claims and verify payments 12. help patients find otc meds and stock otc department 13. complete purchase transactions and log them when necessary 14. perform housekeeping duties What a tech cannot do - Correct Answer 1. receive oral prescriptions, refill authorizations, or changes to prescriptions 2. consult with prescribers about prescriptions 3. provide confidential patient information to other health professionals or insurance companies 4. checking medications before dispensing them. 5. consult with patients about medication use and other health issues 6. recommending otc medications intake area - Correct Answer 1. where patients leave prescriptions. keep clean and uncluttered. Scan rx in a timely manner to prevent delays processing area - Correct Answer data entry occurs here. Keep free from distraction. also houses counting equipment. processed rx area - Correct Answer completed prescriptions are stored until pick up out window- - Correct Answer where patients pick up completed prescriptions. cash register is used. nearby counseling area. other areas - Correct Answer administration area, clean room for sterile compounding, otc area, and consultation room