Lecture notes Business English (CBEB011)

Business English (CBEB012 & CBEC01
Second Semester 2023
Lecturer: Semono T.B

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Lesson 1: Correspondence

, Corresponding in traditional and
electronic media (Pg. 109 – 136)
Lesson objectives

Know the different types of correspondence

Understand their functions and formats


Draw distinctions between traditional and electronic media


Understand the categories of business correspondence, register (language) and tone.

, Traditional vs Electronic media
•Traditional media are predominantly paper-based, i.e., post office le
and fax mails.

•Electronic media are methods of communication that are
predominantly over the internet through electronic devices, i.e., emails
memos.

•Both forms of media can be used for Internal and External communica