Unit 3 - Organization Effectiveness

Unit 3 Notes - Organization Effectiveness




Module 1: Organization Culture




• Organization Culture
• Diagnosing Culture can include:
• Observing visible symbols and artifacts
• Holding employee focus groups
• Conducting employee surveys
• Examining core behaviours
• Decision making
• Communication style and channels
• Reward structures
• Looking at organization structure
• Assessing the nature of relationships
• Noting the leadership style

, •Whichever culture best aligns
•No one better than another




Module 2: Employee Engagement


•First appeared in HR in 1990’s
•No one definition
•See connection between effects
and success of organization
•Main goal is to tap into discretionary
effort
•Discretionary Effort - Loyalty and
Commitment