Production and Operation Management Exam 1 QUESTIONS AND 100% CORRECT ANSWERS 2024

Customer relationship management systems change the focus from managing products to managing customers. - correct answer The production system that prizes flexibility and quality over efficiency and quantity is known as - correct answer lean production _____________ is the characteristic of a product that wins the order in the marketplace. - correct answer Order winner All of the following are responsibilities of operations managers except - correct answer acquiring financial resources Operations management is concerned with the _________ of a firm's productive systems - correct answer All of these choices are correct The transformation process associated with health care is best described as - correct answer physiological Globalization requires that firms compete only on cost and not quality, speed or flexibility. - correct answer false Mass production is well suited to all of the following except - correct answer adapting quickly to changes in market demand