CPHQ Exam Questions and Correct Answers

CPHQ Exam Questions and Correct Answers Seven pillars of quality - Answer-Efficacy; effectiveness; efficiency; acceptability; optimality; equity; legitimacy Humanistic outcomes related to quality pillars - Answer-Efficacy; effectiveness; efficiency; acceptability Society outcomes related to quality pillars - Answer-Optimality; equity; legitimacy Efficacy - Answer-Deals with a controlled environment and examines what is possible. Efficacy - Answer-Sets an upper boundary for quality and establishes the ideal to which all should aspire. Efficacy - Answer-The less control of an environment there is, the less probable it is that practitioners are able to meet standards. Effectiveness - Answer-To what extent the service achieves its intended outcomes in a real world environment. Factors that influence the selection of quality indicators as it relates to effectiveness - Answer-Social, economic, and individual factors Efficacy - Answer-First pillar of quality Effectiveness - Answer-Second pillar of quality Efficiency - Answer-Third pillar of quality Acceptability - Answer-Fourth pillar of quality Optimality - Answer-Fifth pillar of quality Equity - Answer-Sixth pillar of quality Legitimacy - Answer-Seventh pillar of quality Efficiency - Answer-Extent to which scarce resources are used to derive the greatest benefits with the least waste Efficiency - Answer-Measured by examining the ratio between the costs and benefits of a service and comparing these with others who are providing the same or similar services Efficiency - Answer-Typically used by socioeconomic forces seeking to select a service which will result in reduced costs Acceptability - Answer-Concentrated on the usefulness of the service to the patient and it's perceived impact on his/her quality of life . Takes into consideration Patient preferences regarding access to the service, relationship with health service providers, the amenities in which the service is provided and the cost utility relationship.