MGT 305 Exam 1 CSU QUESTIONS & ANSWERS SOLVED 100% CORRECT!

organization - Answer-a group of people who work together to achieve some specific purpose management - Answer-1. the pursuit of organizational goals efficiently and effectively by 2. integrating the work of people through 3. planning, organizing, leading, and controlling the organization's resources efficient - Answer-to use resources: people, money, raw materials, and the like, wisely and cost effectively effective - Answer-to achieve results, to make the right decisions and to successfully carry them out so that they achieve the organization's goals planning - Answer-you set goals and decide how to achieve them organizing - Answer-you arrange tasks, people, and other resources to accomplish the work controlling - Answer-you monitor performance, compare it with goals, and take corrective action as needed leading - Answer-you motivate, direct, and otherwise influence people to work hard to achieve the organization's goals challenges to being an exceptional manager - Answer-competitive advantage, information technology, diversity, globalization, ethical standards, sustainability, and happiness and meaningfullness competitive advantage - Answer-the ability of an organization to produce goods or services more effectively than competitors do, thereby outperforming them through responsiveness, innovation, quality, and efficiencysustainability - Answer-the economic development that meets the needs of the present without compromising the ability of future generations to meet their own needs top managers - Answer-make some term decisions about the overall direction of the organization and establish the objectives, policies, and strategies for it. #1 middle managers - Answer-implement the policies and plans of the top managers above them and supervise and coordinate the activities of the first line managers below them ("high-touch" deal with a lot of people) #2 first-line managers - Answer-make short-term operating decisions, directing the daily tasks of nonmanagerial personell #3 team leader - Answer-responsible for facilitating team activities toward achieving key results #4 functional manager - Answer-responsible for just one organizational activity general manager - Answer-responsible for several organizational activities for profit organizations - Answer-making money (profits) by offering products or services nonprofit organizations - Answer-offering services to some clients, not to make a profit (ex: hospitals, colleges, etc.) mutual-benefit organizations - Answer-aiding members in order to advance their interests (ex: political parties, farm cooperatives, labor unions, trade associations, clubs)technical skills - Answer-the job specific knowledge needed to perform well in a specialized field conceptual skills - Answer-the ability to think analytically, to visualize an organization as a whole and understand how the parts work together human skills (soft skills) - Answer-the ability to work well in cooperation with other people to get things done; the ability to motivate, to inspire trust, to communicate with others valued traits of managers - Answer-ability to motivate and engage others ability to communicate work experience outside of US high energy levels to meet the demands of global travel and a 24/7 world roles managers must play successfully - Answer-verbal rather than written communication long hours and intense pace work characterized by fragmentation, brevity, and variety interpersonal roles - Answer-interact with people inside and outside their work units figurehead, leader, liaison informational roles - Answer-receive and communicate information monitor, disseminator, spokesperson decisional roles - Answer-use information to make decisions to solve problems or take advantage of opportunities entrepreneur, disturbance handler, resource allocator, negotiator entrepreneurship - Answer-process of taking risks to try to create a new enterpriseentrepreneur - Answer-someone who sees a new opportunity for a product or service and launches a business to try to realize it intrapreneur - Answer-someone who works inside an existing organization who sees an opportunity for a product of service and mobilizes the organization's resources to try to realize it