TCI Training Test Latest 2024 Graded A+

TCI Training Test Latest 2024 Graded A+ setting condition Anything that makes challenging behavior more or less likely to occur emotional competence is being aware of personal goals, values and beliefs understanding cultural and ethnic differences self regulation skill personal triggers crisis occurs when... A young person's inability to cope results in a change in behavior 2 goals of crisis intervention Support & Teach stress model of crisis Baseline Triggering event, Escalation phase, Outburst crisis, Recovery. recovery` higher (educateur) no change (fire-fighter) lower (abuser) 4 questions we ask ourselves in a crisis situation 1. What am I feeling now? 2. What does this young person feel, need, or want? 3. How is the environment affecting the young person? 4. How do I best respond? Goal of crisis intervention safety nonverbal eye contact, nodding, body language, facial expressions verbal summarization open and closed questions reflective statements door openers five goals of active listening talk vs. acting out reduces defensiveness convey that we care promotes change validates feelings 4 behavior support techniques prompting hurdle help caring gestures redirection proximity goals for emotional first aid provide immediate