UCF MAN 3025 exam 1-degeorge Questions With 100% Correct!!

________ is having preconceived unreasonable attitudes regarding members of a certain demographic, population, or group - Answer-Prejudice When prejudice becomes active, it turns into _________, a time when members of a group are given unfair treatment in the organization. - Answer-Discrimination An unseen barrier that stops minority groups and women from attaining high positions in organizations, despite adequate experience and qualifications, is: - Answer-Glass Ceiling Effect An arrangement of workers who collaborate to accomplish a collective goal is a: - Answer-Organization Since an organization is a system that both responds to and has an effect on its environment, it is considered an _________ - Answer-Open System ____________ is a measure of "input" that describes how well resources were used in completing an objective - Answer-Performance efficiency ____________ is a measure of "output" in a form of a goal or objective accomplishment - AnswerPerformance effectiveness The lowest-level management position is that of a: - Answer-supervisor ____________have expertise in a single area, such as production, accounting, human resources, sales, or marketing - Answer-functional managers ______________is the psychological process of determining appropriate activities that achieve the objectives and goals of the organization - Answer-planningDouglas McGregor identifies two main approaches to management: Theory X and Theory Y. McGregor states that managers who subscribe to either theory will create a___________ - Answer-self-fulfilling prophecy This refers to a field of study that analyzes the way goods and services are rendered and attempts to improve the process: - Answer-operations management This utilizes different management approaches when the situation calls for it, because there is no 'one size fits all' solution to every problem. - Answer-contingency thinking This type of organization is based on a structure with a specific hierarchy of authority, a well-defined division of labor, clear rules and procedures on behavior and performance, impersonal relationships, and career advancement based on merit. This classical approach to management is called: - AnswerBureaucratic Organization Those working in the field of operations management view an organization as a system, or a set of smaller coordinated parts that work in tandem to produce a desired result. These smaller coordinated parts of the system are known as: - Answer-Subsystems There are three classical approaches to management, they are: - Answer-Bureaucratic organization, scientific management and administrative principles Those working in the field of operations management view an organization as a ________, or a set of smaller coordinated parts that work in tandem to produce a desired result. - Answer-System In the Hawthorne Studies, Elton Mayo led a series of studies that tried to test the effects of lighting and worker fatigue on _____ - Answer-Worker Productivity In order to solve problems and reconcile differences, Mary Parker Follett believed there should be ________ between managers and employees. - Answer-Clear lines of communication Frederick W. Taylor believed that if employees performed their tasks in the 'best' way, after analyzing the activities and creating an optimal standard operating procedure, productivity would be increased. This classical approach to management is called: - Answer-Scientific ManagementIn Expectancy Theory, ___________ is the belief that if you do perform, your performance will be noted and rewarded. - Answer-Instrumentality Achievement motivation is most easily demonstrated by examining the simple formula.... - AnswerAchievement Motivation = nAch - Fear of Failure In the job characteristics model, ________ is the degree to which an employee can perceive the impact of his/her work on the final product, other employees, or the work environment. - Answer-Task Significance In the two-factor theory, _______ are those things that tend to be extrinsic to the job. When these factors are low, employees tend to report they are dissatisfied at work. - Answer-Hygeine Factors In the two-factor theory, _______ tend to be intrinsic in nature, and they have the potential to create satisfaction in employees. - Answer-Motivation Factors Maslow referred to the concept of satisfying one need before moving to another as __________ - Answer-Satisfaction Progression __________ primarily focuses on the unfair delivery of resources. - Answer-Distributive Justice In the ERG theory, _______ needs are the highest form of needs - Answer-Growth In Maslow's Needs Theory, people are motivated to first satisfy ________ needs. - Answer-Physiological __________ is a person's sense of fair treatment so far as it is involved the communication process. - Answer-Interactional Justice This refers to the set of competencies that allow us to perceive, understand, and regulate emotions in ourselves and others. - Answer-Emotional IntelligenceThis consists of the attitudes employees hold regarding factors in their work environment, particularly pay and benefits, the characteristics of the job, supervision, fellow workers, and opportunities for advancement. - Answer-Job satisfaction Self-Efficacy has three dimensions, these are: - Answer-Magnitude, Strength, and Generality When we observe someone else's behavior, we tend to overestimate the influence of personality traits and underestimate situational influences. This is a conclusion of: - Answer-Attribution theory When the mind is interpreting and organizing sensations, this is known as: - Answer-Perception This indicates the degree to which one's expectations are widespread across many situations or restricted to an isolated instance. - Answer-Generality This refers to a belief in one's ability to perform a specific activity, determined primarily by how well the person has learned and practiced the task: - Answer-Self-efficacy This dimension of the Big Five Personality Model represents the degree to which an individual is dependable or reliable. A person who rates high on this dimension is perceived as careful, organized, persistent, and hardworking. - Answer-Conscientiousness This refers to the relative strength of an individual's identification with and involvement in an organization. - Answer-Organizational Commitment A manager notes that one of his employees is always on time. His perception of this employee's timeliness leads him to believe that this worker is also very smart. This is known as: - Answer-The Halo Effect intellectual capital - Answer-the total sum of a workforce's knowledge and ability that can be used for the organization's benefit. Employees are an organizations backbone - Answer-true