NHA Practice test 3 100% Correct Solved
A medical assistant is posting charges to a patient's account. The assistant should
obtain the necessary information from which of the following sources? - Correct Answer
✔️✔️-Fee schedule
Which of the following medical record content areas includes a patient's demographic
data? - Correct Answer ✔️✔️-Subjective
Which of the following resources provides information about the use of chemicals in a
medical facility? - Correct Answer ✔️✔️-Safety data sheet (SDS)
Which of the following methods of filing paper medical records involves placing newer
reports on top of older reports? - Correct Answer ✔️✔️-Shingling
A provider notifies a medical assistant that she will be arriving 20 min late to the office
which of the following action should the assistant take ? - Correct Answer ✔️✔️-Notify the
next scheduled patient about the delay
A medical assistant is performing inventory for a clinic which of the following actions
should the assistant take while performing inventory? - Correct Answer ✔️✔️-Prepare a
purchase order
A medical assistant receives instructions from a primary care provider to refer a patient
to a dermatologist which of the following actions should the assistant take first? -
Correct Answer ✔️✔️-Complete a patient referral form
A medical assistant is helping a patient check out which of the following actions should
the assistant take ? - Correct Answer ✔️✔️-Review the patient's medical record
, A medical assistant is performing claim submission for a medical office. which of the
following processes involves the electronic auditing and sorting of claims? - Correct
Answer ✔️✔️-Clearinghouse submission
A medical assistant is performing bookkeeping duties using the office's electronic health
record software for which of the following reasons should the assistant enter an
adjustment on a patient's account? - Correct Answer ✔️✔️-Insurance disallowance
Which of the following resources provides a standard language for services provided
during a medical visit ? - Correct Answer ✔️✔️-Current Procedural Terminology manual
Which of the following terms describes the act of unlawfully increasing the
reimbursement amount from a third party payer? - Correct Answer ✔️✔️-Upcoding
In which of the following categories would a medical assistant find a wheelchair listed? -
Correct Answer ✔️✔️-Durable item
Which of the following terms describes a collection of associated files that functions as a
basis for retrieving information? - Correct Answer ✔️✔️-Database
Which of the following allows a patient to confirm or cancel an appointment remotely? -
Correct Answer ✔️✔️-Automated call routing
To be a successful member of a team which of the following actions should a medical
assistant take? - Correct Answer ✔️✔️-Demonstrate willingness to duties
A patient in the waiting room approaches a medical assistant and states ive been
waiting 20 minutes to see my doctor can't you do something? which of the following
responses by the assistant is an example of active listening? - Correct Answer ✔️✔️-You
sound frustrated about how long you've been waiting
A medical assistant is posting charges to a patient's account. The assistant should
obtain the necessary information from which of the following sources? - Correct Answer
✔️✔️-Fee schedule
Which of the following medical record content areas includes a patient's demographic
data? - Correct Answer ✔️✔️-Subjective
Which of the following resources provides information about the use of chemicals in a
medical facility? - Correct Answer ✔️✔️-Safety data sheet (SDS)
Which of the following methods of filing paper medical records involves placing newer
reports on top of older reports? - Correct Answer ✔️✔️-Shingling
A provider notifies a medical assistant that she will be arriving 20 min late to the office
which of the following action should the assistant take ? - Correct Answer ✔️✔️-Notify the
next scheduled patient about the delay
A medical assistant is performing inventory for a clinic which of the following actions
should the assistant take while performing inventory? - Correct Answer ✔️✔️-Prepare a
purchase order
A medical assistant receives instructions from a primary care provider to refer a patient
to a dermatologist which of the following actions should the assistant take first? -
Correct Answer ✔️✔️-Complete a patient referral form
A medical assistant is helping a patient check out which of the following actions should
the assistant take ? - Correct Answer ✔️✔️-Review the patient's medical record
, A medical assistant is performing claim submission for a medical office. which of the
following processes involves the electronic auditing and sorting of claims? - Correct
Answer ✔️✔️-Clearinghouse submission
A medical assistant is performing bookkeeping duties using the office's electronic health
record software for which of the following reasons should the assistant enter an
adjustment on a patient's account? - Correct Answer ✔️✔️-Insurance disallowance
Which of the following resources provides a standard language for services provided
during a medical visit ? - Correct Answer ✔️✔️-Current Procedural Terminology manual
Which of the following terms describes the act of unlawfully increasing the
reimbursement amount from a third party payer? - Correct Answer ✔️✔️-Upcoding
In which of the following categories would a medical assistant find a wheelchair listed? -
Correct Answer ✔️✔️-Durable item
Which of the following terms describes a collection of associated files that functions as a
basis for retrieving information? - Correct Answer ✔️✔️-Database
Which of the following allows a patient to confirm or cancel an appointment remotely? -
Correct Answer ✔️✔️-Automated call routing
To be a successful member of a team which of the following actions should a medical
assistant take? - Correct Answer ✔️✔️-Demonstrate willingness to duties
A patient in the waiting room approaches a medical assistant and states ive been
waiting 20 minutes to see my doctor can't you do something? which of the following
responses by the assistant is an example of active listening? - Correct Answer ✔️✔️-You
sound frustrated about how long you've been waiting
