ITPM Exam 1 Review Questions with 100% Correct Answers

ITPM Exam 1 Review Questions with 100% Correct Answers We need to reduce delays in our system. Explicit (E) Implicit (I) - answerExplicit (E) Is it hard to recruit skilled people? Problem (P) Situation (S) - answerProblem (P) Have these staffing problems led you to lose customers? Implication (I) Needs-Payoff (N) - answerImplication (I) What is the order of tasks in Tuckman model of team development? - Storming, norming, forming, performing - Storming, forming, norming, performing. - Forming, storming, norming, performing. - Forming, norming, storming, performing. - answerForming, storming, norming, performing. Inexperienced sellers ask too many situation questions. True False - answerTrue We spend too much money on maintaining our system Implicit Explicit - answerImplicit Which type of questions reduce objections? - Needs-Payoff questions - Problem questions - Implication questions - Situation questions - answerNeeds-Payoff questions The acronym SPIN refers to - Situation, problem, implication, need-payoff - Sales, problem-solving, implication, needfulness - Sales, problem, innovation, need-payoff - Situation, problem-solving, innovation, needfulness - answerSituation, problem, implication, need-payoff Larger projects have the lowest success rate. True False - answerTrue What is the primary challenge of project management? - Budgeting