ToolingU: Troubleshooting 181 Exam with Complete Solutions!

Which statement about brainstorming is true? While brainstorming, it is important to: - ANSWER-Allow as many ideas as possible to generate more discussion. Following documented processes allows workers to do what? - ANSWER-Simplify the process for problem solving. Why are troubleshooting teams formed? Teams are created in order to: - ANSWER-Bring together diverse viewpoints and solve a problem. What is the major difference between a deviation and problem? A deviation: - ANSWER-Can be acceptable. Which statement about troubleshooting documentation is true? - ANSWER-Documents should include previous attempts to address a problem. Which term is used to refer to the origin of a problem? - ANSWER-Root cause What is an advantage to using check sheets? Check sheets: - ANSWER-Work as investigative or analytical tools. Which of the following best defines troubleshooting? Troubleshooting is: - ANSWER-A standardized process used to develop long-term solutions to problems. Which 5 Ms and 1 P category identifies causes that involve errors in the work instructions and processes? - ANSWER-Method What is a cause and effect diagram used to identify and organize? - ANSWER-Possible reasons for a problem. Why do troubleshooting teams test solutions? Solutions are tested to make sure that they: - ANSWER-Eliminate all deviations. Which of the following is a criticism of the 5 Why method? 5 Why: - ANSWER-Is too simple to address intricate problems. Which statement best describes the 80-20 rule? - ANSWER-The majority of a company's problems are caused by a few, specific reasons. Which statement about choosing a solution to a problem is true? - ANSWER-Safety is the priority when solving a problem. E