IICRC Fire/Odor Part 1: Questions & Answers: Updated Solution

Technicians should not decide they will be able to restore a damaged item until they have _______________________ the item and communicated with the customer. (Ans- pretested The restoration company works for the property owner, who is the primary customer. A secondary customer is the _______________________ _______________________ when the property owner is an _______________________. (Ans- insurance carrier. insured Smoke and soot particles are visual by-products of _______________________ _______________________. (Ans- incomplete combustion Heat, fuel and oxygen are the key elements required for _______________________. (Ans- combustion The particle size range of combustion smoke particles is _______________________ to _______________________ microns. (Ans- .1 to 4 The general categories into which I'll smoke residues may be placed PAH and _______________________. (Ans- soot Both PAH and particles have been reported to be _______________________ to humans. (Ans- carcinogenic A very difficult smoke odor for technicians to overcome is the _______________________ _______________________ order, also called "psychological" odor. (Ans- heightened awareness To remove high levels of protein odor from surfaces, _______________________ _______________________ is usually required for cleaning protein residues. (Ans- wet cleaning When burned, this material will produce a thick, heavy blacks smeary residue. _______________________ (Ans- synthetic