4/12/24, 8:16 PM Assessment 4: Attempt review
MNG2601-24-S1 TOPIC 4 LEADING: A RESPONSIBLE APPROACH Assessment 4
QUIZ
Started on Friday, 12 April 2024, 8:06 PM
State Finished
Completed on Friday, 12 April 2024, 8:16 PM
Time taken 9 mins 48 secs
Grade 15.00 out of 15.00 (100%)
Question 1
Correct
Mark 1.00 out of 1.00
_____is a principle of organising that refers to the right to make decisions, issue
orders, and use resources.
a. Authority
b. Responsibility
c. Leadership
d. Power
Question 2
Correct
Mark 1.00 out of 1.00
Management has the following characteristic: Managers _____.
a. inspire people
b. motivate people
c. plan and budget
d. set direction
Question 3
Correct
Mark 1.00 out of 1.00
During which of the following stages of designing an organisational structure
will management determine the extent to which decision making is centralised
or decentralised?
a. Defining worker relationships
b. Outlining the tasks and activities that have to be done
c. The vision, mission, goals and strategy of the organisation
d. Developing an organisational design
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,4/12/24, 8:16 PM Assessment 4: Attempt review
Question 4
Correct
Mark 1.00 out of 1.00
Starbucks’ story began in 1971 in Seattle. They have more than 30 000 stores
worldwide, of which a few of these stores are in South Africa. The Starbucks
brand is known for investing in their workforce, and this is evident at Starbucks
too. In 2019 they have promoted two employees to store manager positions
and have recruited additional staff from the changing lanes programme. The
Changing lanes programme, developed by Starbucks and Khulisa Social
Solutions, is a five-day program to prepare unemployed South Africans for the
workplace and assist them with finding jobs. There is training and development
opportunities for all employees. The Changing Lanes programme addresses
sustainability development goal number _____ at Starbucks.
a. 5
b. 12
c. 4
d. 7
Question 5
Correct
Mark 1.00 out of 1.00
Starbuck’s story began in 1971 in Seattle. The first Starbucks was opened in
Pike Place Market, offering fresh arabica sourced roasted coffee, tea and
spices. The Starbucks brand is known for investing in their workforce. In 2019
they have promoted two employees to store manager positions and have
recruited additional staff from the changing lanes programme. The Changing
lanes programme, developed by Starbuncks and Khulisa Social Solutions, is a
five-day program to prepare unemployed South Africans for the workplace and
assist them with finding jobs. There is training and development opportunities
for all employees, and they have job specific remuneration. Job specific
remuneration ensures that all men and woman on the same job category
receive equal pay. The Changing Lanes programme is an example of a _____
plan.
a. standing
b. single-use
c. tactical
d. strategic
Question 6
Correct
Mark 1.00 out of 1.00
Starbucks’ story began in 1971 in Seattle. They have more than 30 000 stores
worldwide, of which a few of these stores are in South Africa. Which one of the
following options would be an example of internal stakeholders at Starbucks?
a. All men and woman, on the same job category, receive equal pay
b. Shoprite Checkers with whom Starbucks’ has an agreement
c. South African coffee consumers
d. CEO Adrian Maizey
https://mymodules.dtls.unisa.ac.za/mod/quiz/review.php?attempt=17479274&cmid=845042 2/5
,4/12/24, 8:16 PM Assessment 4: Attempt review
Question 7
Correct
Mark 1.00 out of 1.00
_____ is the process through which managers assign a portion of their total
workload to others (subordinates).
a. Delegation
b. Organisation
c. Control
d. Directing
Question 8
Correct
Mark 1.00 out of 1.00
Which one of the following is not a key area to consider when managers assess
a company’s internal environment?
a. Products
b. Services
c. Marketing expertise
d. Suppliers
Question 9
Correct
Mark 1.00 out of 1.00
_____ focuses on the unique personal characteristics of successful leaders.
a. Transformational leadership
b. Trait theory to leadership
c. Charismatic leadership
d. Situational leadership theory
Question 10
Correct
Mark 1.00 out of 1.00
The _____ phase of the strategic management process involves the
determination of the current position of the organisation.
a. strategy formation
b. strategic control
c. strategy implementation
d. strategic analysis
https://mymodules.dtls.unisa.ac.za/mod/quiz/review.php?attempt=17479274&cmid=845042 3/5
, 4/12/24, 8:16 PM Assessment 4: Attempt review
Question 11
Correct
Mark 1.00 out of 1.00
Which of the following researchers is associated with the first sense of a
difference between leadership and management and made a clear distinction
between legitimate authority, traditional authority and charismatic authority?
a. Weber
b. Kotter
c. Taylor
d. Carlyle
Question 12
Correct
Mark 1.00 out of 1.00
Starbucks’ story began in 1971 in Seattle. They have more than 30 000 stores
worldwide, of which a few of these stores are in South Africa. Which one of the
following options would be an example of a high salient stakeholder at
Starbucks?
a. All men and woman, on the same job category, receive equal pay
b. Their CEO Dylan Pienaar
c. Vida e Café and Seattle Coffee Company
d. Shoprite Checkers with whom Starbucks’ has an agreement
Question 13
Correct
Mark 1.00 out of 1.00
Starbuck’s story began in 1971 in Seattle. The first Starbucks was opened in
Pike Place Market, offering fresh arabica sourced roasted coffee, tea and
spices. When it comes to human capital, Starbucks is compliant with the labour
legislation and health and safety policies and procedures, as prescribed by
government and legislation. Starbucks stores were frequently audited for food
safety, in accordance with the formal food safety management program. They
also have a code of ethics that specifies the desired conduct, as well as what to
do when in predicaments that can cause ethical issues in the workplace. The
code, for example, explained what to do when gifts are received. Any gifts to the
value of more than R250 must be reported to the supervisors. The legally
prescribed health and safety protocols is an example of a _____ plan, with its
specificity being _____.
a. tactical, board
b. operational, broad
c. operational, narrow
d. tactical, narrow
https://mymodules.dtls.unisa.ac.za/mod/quiz/review.php?attempt=17479274&cmid=845042 4/5
MNG2601-24-S1 TOPIC 4 LEADING: A RESPONSIBLE APPROACH Assessment 4
QUIZ
Started on Friday, 12 April 2024, 8:06 PM
State Finished
Completed on Friday, 12 April 2024, 8:16 PM
Time taken 9 mins 48 secs
Grade 15.00 out of 15.00 (100%)
Question 1
Correct
Mark 1.00 out of 1.00
_____is a principle of organising that refers to the right to make decisions, issue
orders, and use resources.
a. Authority
b. Responsibility
c. Leadership
d. Power
Question 2
Correct
Mark 1.00 out of 1.00
Management has the following characteristic: Managers _____.
a. inspire people
b. motivate people
c. plan and budget
d. set direction
Question 3
Correct
Mark 1.00 out of 1.00
During which of the following stages of designing an organisational structure
will management determine the extent to which decision making is centralised
or decentralised?
a. Defining worker relationships
b. Outlining the tasks and activities that have to be done
c. The vision, mission, goals and strategy of the organisation
d. Developing an organisational design
https://mymodules.dtls.unisa.ac.za/mod/quiz/review.php?attempt=17479274&cmid=845042 1/5
,4/12/24, 8:16 PM Assessment 4: Attempt review
Question 4
Correct
Mark 1.00 out of 1.00
Starbucks’ story began in 1971 in Seattle. They have more than 30 000 stores
worldwide, of which a few of these stores are in South Africa. The Starbucks
brand is known for investing in their workforce, and this is evident at Starbucks
too. In 2019 they have promoted two employees to store manager positions
and have recruited additional staff from the changing lanes programme. The
Changing lanes programme, developed by Starbucks and Khulisa Social
Solutions, is a five-day program to prepare unemployed South Africans for the
workplace and assist them with finding jobs. There is training and development
opportunities for all employees. The Changing Lanes programme addresses
sustainability development goal number _____ at Starbucks.
a. 5
b. 12
c. 4
d. 7
Question 5
Correct
Mark 1.00 out of 1.00
Starbuck’s story began in 1971 in Seattle. The first Starbucks was opened in
Pike Place Market, offering fresh arabica sourced roasted coffee, tea and
spices. The Starbucks brand is known for investing in their workforce. In 2019
they have promoted two employees to store manager positions and have
recruited additional staff from the changing lanes programme. The Changing
lanes programme, developed by Starbuncks and Khulisa Social Solutions, is a
five-day program to prepare unemployed South Africans for the workplace and
assist them with finding jobs. There is training and development opportunities
for all employees, and they have job specific remuneration. Job specific
remuneration ensures that all men and woman on the same job category
receive equal pay. The Changing Lanes programme is an example of a _____
plan.
a. standing
b. single-use
c. tactical
d. strategic
Question 6
Correct
Mark 1.00 out of 1.00
Starbucks’ story began in 1971 in Seattle. They have more than 30 000 stores
worldwide, of which a few of these stores are in South Africa. Which one of the
following options would be an example of internal stakeholders at Starbucks?
a. All men and woman, on the same job category, receive equal pay
b. Shoprite Checkers with whom Starbucks’ has an agreement
c. South African coffee consumers
d. CEO Adrian Maizey
https://mymodules.dtls.unisa.ac.za/mod/quiz/review.php?attempt=17479274&cmid=845042 2/5
,4/12/24, 8:16 PM Assessment 4: Attempt review
Question 7
Correct
Mark 1.00 out of 1.00
_____ is the process through which managers assign a portion of their total
workload to others (subordinates).
a. Delegation
b. Organisation
c. Control
d. Directing
Question 8
Correct
Mark 1.00 out of 1.00
Which one of the following is not a key area to consider when managers assess
a company’s internal environment?
a. Products
b. Services
c. Marketing expertise
d. Suppliers
Question 9
Correct
Mark 1.00 out of 1.00
_____ focuses on the unique personal characteristics of successful leaders.
a. Transformational leadership
b. Trait theory to leadership
c. Charismatic leadership
d. Situational leadership theory
Question 10
Correct
Mark 1.00 out of 1.00
The _____ phase of the strategic management process involves the
determination of the current position of the organisation.
a. strategy formation
b. strategic control
c. strategy implementation
d. strategic analysis
https://mymodules.dtls.unisa.ac.za/mod/quiz/review.php?attempt=17479274&cmid=845042 3/5
, 4/12/24, 8:16 PM Assessment 4: Attempt review
Question 11
Correct
Mark 1.00 out of 1.00
Which of the following researchers is associated with the first sense of a
difference between leadership and management and made a clear distinction
between legitimate authority, traditional authority and charismatic authority?
a. Weber
b. Kotter
c. Taylor
d. Carlyle
Question 12
Correct
Mark 1.00 out of 1.00
Starbucks’ story began in 1971 in Seattle. They have more than 30 000 stores
worldwide, of which a few of these stores are in South Africa. Which one of the
following options would be an example of a high salient stakeholder at
Starbucks?
a. All men and woman, on the same job category, receive equal pay
b. Their CEO Dylan Pienaar
c. Vida e Café and Seattle Coffee Company
d. Shoprite Checkers with whom Starbucks’ has an agreement
Question 13
Correct
Mark 1.00 out of 1.00
Starbuck’s story began in 1971 in Seattle. The first Starbucks was opened in
Pike Place Market, offering fresh arabica sourced roasted coffee, tea and
spices. When it comes to human capital, Starbucks is compliant with the labour
legislation and health and safety policies and procedures, as prescribed by
government and legislation. Starbucks stores were frequently audited for food
safety, in accordance with the formal food safety management program. They
also have a code of ethics that specifies the desired conduct, as well as what to
do when in predicaments that can cause ethical issues in the workplace. The
code, for example, explained what to do when gifts are received. Any gifts to the
value of more than R250 must be reported to the supervisors. The legally
prescribed health and safety protocols is an example of a _____ plan, with its
specificity being _____.
a. tactical, board
b. operational, broad
c. operational, narrow
d. tactical, narrow
https://mymodules.dtls.unisa.ac.za/mod/quiz/review.php?attempt=17479274&cmid=845042 4/5
