DHL 101 Test Questions and Answers 100% Verified

DHL 101 Test Questions and Answers 100% Verified What does DHL Stand for - answerAQdrian Dalsey Larry Hillblom Robert Lynn DHL Value Proposition - answerSpecialist in International: 1) Global Expertise 2)Service Excellence 3) International focus 4 Divisions of DHL - answerEcommerce Freight Forwarding Express Supply Chain CEO OF DHL EXPRESS USA - answerKen Allen CMO (Chief Officer of Marketing) US/Americas - answerChristine Nashick VP of Sales for the US - answerChet Paul CEO of Americas - answerMike Parra CFO - answerRafael Estevez VP of Operations - answerCain Moodle VP of Human Resources - answerColin Beynon LQ Hot Leads - answerCustomer service Website at DHl-U Web search LQ Warm Leads - answerDispatch Credpromo Onlime TMCash Purpose of Mulitchannel - answerTo start up the business with DHL with customers that are small businessed, startups, or do low volume shipments. Also with customers with quicker shipment turnaround. TSE Revenue Threshold - answer$100-$1,499 MC Revenue Threshold - answer$0- $99 TS Revenue Threhold - answer$1,500 - $40,000 Mulitchannel sales Objectives - answer1) Intitate sales process in 24 hrs 2) Acquisition Revenue Accoure new business to hel dhl's existing business grow market share 3) Retention RevenueBuild up existing business to maintain and grow current revenue Tela Sales Sales Objectives - answer1) Initate sales process in 24 hrs 2) Acquisition Revenue Accoure new business to hel dhl's existing business grow market share 3) Retention RevenueBuild up existing business to maintain and grow current revenue Telasales main purpose - answerSmall to medium businessed, all indusrty customers, build relationships with customers Integrator - answerA closed loop network of door to door transportation for Air Express. DHL owns their own hubs, gateways and scheduled infrastructure. DHL Intergrator advantges - answerFaster More Accountable Price Consistent Reliable Complete visibility Customers can forecast budgets