I-Core Ops Midterm Briggs || with 100% Errorless Answers.

The "Big Question" correct answers How will I add value? Types of OM Decisions correct answers 1. Strategic 2. Tactical 3. Operational Strategic Decisions correct answers Long Term Acquire new resources Example: Electric utility - Power station construction Tactical Decisions correct answers Medium Term Utilize existing resources Example: Assembly Plant - Workforce commitments Operational Decisions correct answers Short Term Execution of schedules or control activities Example: Hospital - Shift scheduling All companies compete on correct answers Process Design- Process capabilities- Product and service characteristics Customer Outcomes (Benefit that customers perceive) Operations Mamangement Definition correct answers The deisgn, operation, and improvement of the systems that create the firm's primary products and services Transformation System correct answers Use of resources to transform inputs to outputs Different Types of Transformation Examples correct answers Trucking: Transformation in location Oil refinery: Physical transformation from raw crude oil separated into various components. Internet service provider: Information transformation, where data is made accessible through the web. Oil refinery is also an example of a company that provides multiple transformations. (Oil exploration, development, extraction, transportation, refining, distribution, and final sales). Transformations are achieved through _____________ correct answers The Five P's