Humber Real Estate - Course 1, Module 7 Introducing Other Relevant Legislation & Regulations exam Questions and Correct Solutions

Humber Real Estate - Course 1, Module 7 Introducing Other Relevant Legislation & Regulations exam Questions and Correct Solutions A brokerage, as a telemarketer, must register with the National Do Not Call List (DNCL) but also maintain an internal do not call list. What should the internal do not call list contain? - Answer -- Date and time of the request - Consumer's name and contact information - Applicable 10-digit phone number(s) How long must numbers recorded on the internal Do Not Call List be kept? - Answer -A minimum of 3 years In what situations can an exception be made to the DNCL? - Answer -If the person ... - Made an inquiry within the last six months - Purchased, leased or rented a property through the brokerage in the past 18 months - Had a written agreement with the brokerage (i.e. a representation agreement that is still in effect or expired within the past 18 months) Before calling someone, should you reference the National Do Not Call List or the Internal Do Not Call List? - Answer -Both If someone doesn't want to be called anymore, should you add them to the National Do Not Call List? - Answer -No. It's not a salesperson's responsibility. Add them instead to the Internal DNCL. What is the goal of Canada's Anti-Spam Legislation (CASL)? - Answer -To help create a safer and more secure online environment by setting requirements for sending commercial electronic messages (CEMs). What is the definition of a 'Commercial Electronic Message'? - Answer -Any electronic message that encourages participation in a commercial activity regardless of whether there is an expectation of profit. Do direct messages sent to people via social media count as CEMs? - Answer -Yes What does the Canadian Anti-Spam Legislation (CASL) not apply to? - Answer -- Social media feeds (i.e. Twitter & Facebook wall posts) - Websites / blogs - Two-way voice communication between individuals- Faxes and voice recordings sent to a telephone account (however salespersons should be aware of names on the National DNCL) What are the requirements to sending a Commercial Email Message (CEM)? - Answer -- Obtain consent from the recipient - Identify yourself (full contact details including address)