HCA Practice Questions and Answers 100% Solved

HCA Practice Questions and Answers 100% Solved Body language is what you communicate through body movements. ️️True Nonverbal communication, like gestures, is the same in all cultures. ️️False To communicate effectively with a client, they need to: ️️understand what you said the way you meant it. When a client is upset you should: ️️remain calm and balanced. To be an effective active listener: ️️stop what you are doing and focus on the speaker. A client is trying to explain why they are upset, but you are having trouble understanding. You should: ️️Restate their basic ideas in your own words to test your understanding. To make sure what you say communicates respect and engages the client, you should: ️️Think about what you want to say before you speak.