(Account-Cardholder) Exam Questions
with Verified Answers
If you have a questionable charge on your GSA SmartPay travel account, with whom do
you FIRST try to resolve it? - ANSWER-The Merchant
Use the amount reimbursed by your agency to __________. - ANSWER-Pay the GSA
SmartPay travel account statement in full by the payment due date.
It is your responsibility as an account holder to review and understand the state tax
policy for your state and have all necessary forms or information prepared before
traveling. If you are traveling to a state which does not grant tax exemptions for your
type of account, taxes are reimbursable by your agency. - ANSWER-True
You must pay the full amount listed on the statement by the payment due date, even if
you have not been reimbursed by your agency/organization. - ANSWER-True
How do you apply for a GSA SmartPay travel account? - ANSWER-Contact the travel
program coordinator (A/OPC) at your agency to obtain an application and submit the
necessary information
Who is liable for all charges on a GSA SmartPay Travel IBA? - ANSWER-You, The
Account Holder
Upon cancellation, delinquent GSA SmartPay travel accounts may be reported to credit
bureaus and your personal credit rating may suffer. - ANSWER-True
Your supervisor may be notified of your travel account delinquency. - ANSWER-True
What is the GSA SmartPay travel account used for? - ANSWER-Authorized official
travel and authorized travel-related expenses ONLY. Official travel expenses are
transportation, lodging, meals, and incidentals.
Your travel account will be issued in your name, but may be used by other people. -
ANSWER-False
Within _______ of your return from official travel, complete and submit the travel
claim/voucher. - ANSWER-5 working days
As an account holder, my responsibilities are to: - ANSWER-All of the above