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Exam (elaborations)

DEOMI QUIZ 5 questions with answers

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DEOMI QUIZ 5 questions with answers Types of complaints: - correct answer Formal Informal Non-EO Complaints Formal complaint - correct answer An allegation of unlawful discrimination or harassment that is submitted in writing to the authority designated for receipt of such complaints in Service implementing regulations Informal complaint - correct answer A method to resolve complaints that fall into the bases of discrimination at the lowest level possible Ways to handle Informal complaints - correct answer Peer to peer Third party Chain of command Conflict resolution Fact finding Other complaints the EO professional must be familiar with (Non-EO complaints) - correct answer a) Leadership b) Favoritism c) Performance reports d) Sexual assault Referral Agencies for Non-EO complaints - correct answer a. Chaplain b. Inspector General (IG) c. Housing Referral Office d. Provost marshal e. Legal services f. Appropriate contracting or vendors office g. Armed Forces Disciplinary Control Board h. Community liaison i. Sexual Assault Response Coordinator j. EEO Counselor EO professionals will perform the following tasks in order to process the report: - correct answer a. Initial reporting/notification b. Interim reporting c. Monitoring Types of outcomes of the Complaint - correct answer a. Substantiated b. Unsubstantiated c. Appeal Process The Major Components of the EO Complaint Intake Interview - correct answer Open the Interview Body Closing the Interview Follow-up on the Interview When Opening the Interview, you should do the following: - correct answer a. Establishing a rapport with the interviewee. b. Establishing procedures of the interview. c. Explaining the limits of confidentiality. d. Acknowledging the time limitations. e. Explaining the purpose of note taking f. Explaining safety, harm to self or others

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