HCA Assessment 2 Exam Questions & Answers(GRADED A)

Name 2 strategies to promote a positive work environment. - ANSWER_Team building, employee benefits, employee of the month, residency programs, surveys/feedback systems Health care for older Americans costs more than in other countries. T/F - ANSWER_True How can top management be held accountable for accomplishing the facilities goals? - ANSWER_Checks and balance system for accountability, salary cuts/bonuses, public reporting Name one of the three internals challenges managers face? - ANSWER_Measuring processes and outcomes to allow for continual improvement in operations, creating an environment that supports excellent clinical care, motivating and supporting staff reporting to the manager Name one way managers contribute to the functioning and health of the organization? - ANSWER_Recruitment of new quality staff, training of staff, efficient and clear organization What can a caregiver do to reduce hospital acquired infections? - ANSWER_wash your hands upon entering patient rooms. How do you assess the frequency of hospital acquired infections within a facility? - ANSWER_Track occurrences When employees are leaving your company what are some strategies you can utilize to try to fix the problem? (Name 2) - ANSWER_Employee surveys Suggestion Boxes Implement Employee incentive programs Who is the best person/people to utilize when information needs to be spread throughout a healthcare facility? - ANSWER_Unit Manager