ITE 152 Module 12 Quiz Chapter 12 Questions and Answers (Latest Update 2024).

ITE 152 Module 12 Quiz Chapter 12 Questions and Answers (Latest Update 2024). Directions This quiz has 30 multiple choice questions with 0.5 points each. You are required to complete them within 40 minutes. You have one attempt only. You will be able to see the correct answers after your submission. Grading This quiz is worth 15 points. ITE 152 Module 12 Quiz Chapter 12 Questions and Answers (Latest Update 2024). This attempt took 32 minutes. Question 1 0.5 / 0.5 pts Jerry has a problem with a package he just received—two items from his order are missing. Who should he contact to resolve the problem? Customer service representative Correct! General manager Delivery driver Shipping clerk Phone- and chat-based customer service representatives provide personalized interactions with customers, such as when there’s a problem with a shipment. Question 2 0.5 / 0.5 pts Which of the following requests to Alexa is most likely to get the desired result? Alexa, play Pandora music and include a lot of Journey songs. Alexa, play Journey songs on Pandora. Correct! Alexa, I like the Journey albums. Play some of those and make sure you use Pandora. Play Journey. When giving an AI system a verbal command, start with a wake word, such as “Alexa.” The command should provide sufficient detail and be phrased in a way that clearly communicates the desired response. In this example, the command “Alexa, play Journey songs on Pandora” efficiently states what music to play and what app to use without giving unneeded information. Question 3 0.5 / 0.5 pts What special technology allows computers to perform the intense processing needed to perform machine learning? IoT PCI NLP ANN Correct! Computers doing machine learning use artificial neural networks (ANNs) that function similarly to the human brain. They apply multiple layers of processing in a mesh network of signals that perform deep learning processes.