CPPS Exam Questions and Answers 100% Pass

CPPS Exam Questions and Answers 100% Pass Culture eats - Answer- Process for lunch Describe culture - Answer- Collective mindset norms Drift - Answer- Normalization of deviance What are the five elements of an ideal safety culture - Answer- Reporting, inform, Just, flexible, learning James reasons book - Answer- Managing the Risk of organizational accidents, 1997 Culture is it driven locally or at the organizational level - Answer- Sexton at all believe that culture is more variable among units within the same hospital then among hospitals What are principles and science of patient safety - Answer- 1. Standardization and checklists, 2. human factors, 3. teamwork training How do you raise awareness about patient safety - Answer- Through engagement in education such as engaging the team and patient safety initiatives on error reporting near misses and disclosure an apology How do you respond to patient safety survey results - Answer- Identify and disseminate best practices from high-performing units Concerns for responding to patient safety survey data - Answer- Response rate reliability of data What are surrogates of patient safety culture assessment - Answer- Number one, voluntary reporting of near misses, number two must be accompanied by just culture regarding how reports are dealt with in number three patient safety is a strategic priority 3 Principles and science of patient safety - Answer- One standardization, checklist, to human factors, three teamwork training Patient and family involvement and patient safety initiatives may include - Answer- Patient advisory Council's, community forums What are the principles of standardization - Answer- Era reduction within departments, across the organization, throughout the industry, and examples include color-coded wristbands What are the principles of patient safety - Answer- 1 standardization, 2 checklists, 3 learning from errors, 4 human factors, 5 teamwork training, 5 error reporting and near misses, 7 disclosures What are the principles of checkless - Answer- List of actions that should be performed optimize patient outcomes. They are based on sound theoretical basis and a history of success and patient safety. For example surgical safety checklist, handoff communication. Patient safety principal learning from errors describe - Answer- Here's our opportunities to want to dig deep for a root cause, and look for common causes and determine what we do when we find them Scribd the principles of human factors - Answer- The interrelationship between humans the tools and equipment in the workplace and the environment in which they work. This is different than human error What are the 6 principles of teamwork training, Or a high-performing team - Answer- Team structure, leadership, communication, situation monitoring, mutual support, coordination and collaboration What is the principal: error reporting and near misses - Answer- Staff education, must provide clear expectation of what and how to report and be reviewed routinely and provide the Y such as giving examples storytelling lessons learned Describe the principle of patient safety disclosure - Answer- Identify what needs to be disclosed, understand barriers model disclosure and apology, patient expectations, outline the process steps for the conversation 3 Disclosure barriers - Answer- Lack of culture of safety, psychological barriers, legal barriers What are the process steps for a conversation on patient disclosure - Answer- 1. designate personnel roles, 2. Conversation outlines, 3. Accommodations for special communication needs, 4. Support services available to the patient family and healthcare team, 5. steps for follow-up conversation, 6. Documentation of the conversation What are elements that should be included in the conversation Outline for disclosure - Answer- What happened