Wellcare 2023 Centene Cert Review (solved)

Wellcare offers a range of Medicare plans to provide members with affordable access to: - ANSWER All of the above Which of the following statements about completing telephonic enrollments is FALSE? - ANSWER Must include most of the required elements necessary to complete the enrollment. Communication of PHI can be: (Select all that apply.) - ANSWER a. Written b. Electronic c. Verbal Verbal permission granted to discuss plan details qualifies an authorized representative to complete an application on behalf of the beneficiary. - ANSWER FALSE You can help prevent grievances by: (Select all that apply.) - ANSWER a. Always confirming availability of the beneficiary's primary and specialist providers by using the provider search tool available on the plan's website. b. Always using plan materials to clearly explain plan benefits and cost (including medications) and check for understanding. c. Always confirming a beneficiary's intent to enroll before accepting their enrollment application. What are some examples of steps that can be taken when safeguarding and securing PHI and PII? (Select all that apply.) - ANSWER