HCB 101 W1 Student Study Guide with correct Answers, With Complete Solution.

HCB 101 W1 Student Study Guide with correct Answers, With Complete Solution. What does ABCD stand for Assess Balance Communication Do/Debrief What are the 3 colors of risk Green; little chance of error Yellow; high chance of error Red; very high chance of error Blue; calm and collective What are the 2 names of where sick people are taken for care Sickbay/ Cockpit What year was the Loblolly Boys made an official rate? 1814 What were the two wars the Loblolly Boys served Quasi war w/ France Barbary war What is the purpose of the swooshing arrow indicating return to good situational awareness Who was the first Loblolly boy John Wall Who was the first Af. AM. Loblolly boy Joseph Anderson What year was the first Surgeon Steward first seen in the Navy? 1841 What was unique/ significant of the surgeon st. First enlisted rating requiring specific qualifications What year did the Baymen serve (28yrs) *What name did the Baymen replace Nurse *What date was the hospital Corpsman name instituted 17 June 1898 Who are the WAVES Women Accepted for Volunteer Emergency Services What year was the first HM school est. 15 Dec 1902 in Prortsmouth, VA When was the HM "A" school consolidated 1997 in Great Lakes, IL When was medical training moved to Fort Sam Houston 2005 When did congress first mandate a new rank structure for HM 1916 How Many HM died in WWI 17 How many HM died in WWII 889 *What Pharmacist's mate proudly participated in the flag raising in Mt. Suribachi John Bradley *How many MOA were awarded to enlisted Navy HM serving w/ the Marines during the Korean war were awarded 5 How many HM were killed during the Korean war 108 When was the Marine Barracks attacked in Beirut 23 Oct 1983 How many HM died during the attack in Beirut 15 of 22 HM How many ships does the Navy own to support humanitarian efforts 2; USNS Mercy in San Diego and USNS Comfort in Norfolk *How many MOA recipients from HM 22 *How many Navy crosses for HM 182 *How many Distinguished Service Metals for HM 33 *How many Silver Stars for HM 946 *How many Bronze stars for HM 1582 *How many Naval vessels are named after HM's 20 Define communication people relating to each other through conversation, gestures, appearance, behavior, writing and silence Define active listening listening carefully and asking questions Define verbal communication spoken or written communication Define non verbal communication comm through dress, gestures, touching, body language, ect What are the 5 stages of grief denial, anger, bargaining, depression, acceptance (DABDA) Define denial refusal to accept reality Define bereavement having suffered a loss by death Define grief emotional feeling of pain following loss Define morgue where dead bodies are kept Define mortality # of deaths Define terminal illness ultimate death, no expectation of recovery Key factors of non verbal comm facial expressions, body language, physical proximity, gestures, dress, ect Key components of Active listening eye contact, nodding, repeat back in own words When does a customer pass judgment First impression Navy workplace standards Military bearing and protocol Physical appearance Workplace appearance Professional titles and courtesy Why is addressing a person by rank/ title important displays professionalism and respect What is the guiding principal of phone etiquette to remember when using the phone that you are talking to a person and they are your customer key factors of email etiquette same day response rev carefully before responding professional header/footer clear concise proofread Best approached for handling difficult customer stay calm and confident First step when responding to an angry email never let a customer's negative attitude influence the way you treat them What is the primary goal of the pt relations program help resolve pt complaints/ problems through intervention/ negotiations What is the role of the pt contact rep for pt compliments/complaints to get routed through the chain of command for action and assessment What are the 4 parts of the communication process Sender- starts the process Message- transmits to the receiver Receiver- gets the message Feedback- is provided What are the barriers to effective communication? Physiological- sensory disfunction Physical- environment Psychosocial- inaccurate perception Feeling/ non-verbal communication What are the 3 consent requirements for med tx Informed consent- caregiver provides pt with all info for pt to make informed decision Lawful consent- pt made decision w/ full awareness of the consequences Implied consent- reasonable inference from conduct of the pt What is the privacy act of 1974 established safeguards by regulating the collection, maintenance, and use of personal information by govt agencies Which law has an overall goal to provide safeguards for protected health info (PHI) to ensure privacy is maintained Health Information Portability and Accountability Act- HIPPA What 2 federal statues combine to establish the criteria for collecting, maintaining and releasing med tx records Privacy Act Freedom of Information Act (FOIA) Ways to maintain and protect pt privacy Private interaction discrete Clinical post-conferences cover sheets authorization never photocopy social networking personal notes What is the Health Record (HREC) file of continuous care given to active duty members and documents all outpatient care provided during a member's career What is the Inpatient record (IREC) documents care provided in an inpatient (acute care) setting at a MTF of ship What is the Outpatient record (OREC) documents ambulatory tx received by non active duty person What is the Freedom of Information Act (FOIA) law that governs the discloser of documents maintained by gvmt agencies What are examples of Primary Medical records Health record Outpatient record Inpatient record What are exp of Secondary Medical records Convenience records Temporary records How are medical records labeled Chronologically What is contained on the outside front cover of a med record Pt name Alert box record category Pt service status Special categories of records pencil entries Retired year tape box bar code label area labels