CIS APM 57 Questions with 100% Correct Answers | Updated & Verified

Where does APM reside within ServiceNow - ️️ITBM What is CSDM in the context of APM? - ️️ServiceNow's Common Services Data Model (CSDM) is the guiding framework that the project team should use to design APM architecture. CSDM introduces the 'Application Service' entity, which is a key connection point between business applications and other entities in ServiceNow platform. Business Capability - ️️A business capability is an expression of what a business does and can do. ServiceNow uses business capability mapping to establish a CI relationship between the business capability and its associated application or applications. Business Application - ️️A business application is software used by business users to perform a business function. Application Service - ️️An application service is work or goods that are supported by an IT infrastructure. ServiceNow integrations with APM - ️️Surveys and Assessments CMDB Service Mapping Discovery Software Models What problems can be solved by the ServiceNow APM application - ️️Pressure to cut down the IT application budget